“Business reengineering isn't about fixing anything. Business reengineering means starting all over, starting from scratch. Business reengineering means putting aside much of the received wisdom of two hundred years of industrial management,… How people and companies did things yesterday doesn't matter to the business reengineer.”
Source: Reengineering the Corporation, 1993, p. 2
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Michael Hammer 14
American academic 1948–2008Related quotes
Source: "Reengineering work: don't automate, obliterate," 1990, p. 104
Thomas H. Davenport, "Need radical innovation and continuous improvement? Integrate process reengineering and TQM." Planning Review 21.3 (1993): 6-12.

Source: ARIS architecture and reference models for business process management (2000), p. 379.

Conversation: Elon Musk on Wired Science (2007)