“In definitional terms, a process is simply a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus’s emphasis on what. A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action.”

— Thomas H. Davenport

Process Innovation: Reengineering Work through Information Technology, 1993

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Thomas H. Davenport 11

American academic 1954

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“In definitional terms, a process is simply a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus’s emphasis on what.”

Thomas H. Davenport (1954) American academic

A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action.
Process Innovation: Reengineering Work through Information Technology, 1993

“It is a question of going beyond the description of mechanisms of interaction between locations and activities, in order to discover the structural laws of the production and functioning of the spatial forms studied… There is no specific theory of space, but quite simply a deployment and specification of the theory of social structure, in order to account for the characteristics of the particular social form, space and its articulation with other historically given, form and processes.”

Manuel Castells (1942) Spanish sociologist (b.1942)

Source: The Urban Question: A Marxist Approach, 1977, p. 124 as quoted in: Phil Hubbard, Rob Kitchin (2010) Key Thinkers on Space and Place. p. 101

“The core of a root definition of a system will be a transformation process (T), the means by which defined inputs are transformed into defined outputs. The transformation will include the direct object of the main activity verbs subsequently required to describe the system.”

Peter Checkland (1930) British management scientist

Source: Systems Thinking, Systems Practice, 1981, p. 223 as cited in: Gillian Ragsdell, Daune West, Jennifer Wilby (2002) Systems Theory and Practice in the Knowledge Age. p. 82. In the original quote Checkland summarised his earlier work with Smyth published in 1976.

“A business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer. A business process has a goal and is affected by events occurring in the external world or in other processes.”

Michael Hammer (1948–2008) American academic

Source: Reengineering the Corporation, 1993, p. 35

“Hayek was making us think of the productive process as a process in time, inputs coming before outputs.”

John Hicks (1904–1989) British economist

Source: Classics and Moderns, (1983), p. 359

“Formulating consists of determining the system inputs, outputs, requirements, objectives, constraints. Structuring the system provides one or more methods of organizing the solution, the method of operation, the selection of parts, and the nature of their performance requirements. It is evident that the processes of formulating a system and structuring it are strongly related.”

Harold Chestnut (1917–2001) American engineer

Source: Systems Engineering Tools, (1965), Systems Engineering Methods (1967), p. 70

“The terms "black box" and "white box" are convenient and figurative expressions of not very well determined usage. I shall understand by a black box a piece of apparatus, such as four-terminal networks with two input and two output terminals, which performs a definite operation on the present and past of the input potential, but for which we do not necessarily have any information of the structure by which this operation is performed. On the other hand, a white box will be similar network in which we have built in the relation between input and output potentials in accordance with a definite structural plan for securing a previously determined input-output relation.”

Norbert Wiener book Cybernetics: Or Control and Communication in the Animal and the Machine

Preface. page xi. (Footnote 1)
Cybernetics: Or Control and Communication in the Animal and the Machine (1948)

“A firm may be defined as an institution which buys things, transforms them in some way, and then sells them with the purpose of making a profit. The things a firm buys we shall call "inputs." The things it sells we shall call "outputs." The process whereby the things it buys are transformed into the things it sells we shall call the "process of production." In any process of buying to sell again a process of production is always involved…
A business, therefore, is a process whereby certain inputs, valued in dollars in some way, are transformed into outputs, also valued in dollars in some way.”

Kenneth E. Boulding (1910–1993) British-American economist

Source: 1940s, Economic Analysis, 1941, p. 377

“We shall here define the market as a set of social institutions in which a large number of commodity exchanges of a specific type regularly take place, and to some extent are facilitated and structured by those institutions. Exchange as defined above, involves contractual agreement and the exchange of property rights, and the market consists in part of mechanisms to structure, organize and legitimate these activities. Markets, in short, are organized and institutionalized exchange. Stress is placed on those market institutions, which help to both regulate and establish a consensus over prices and, more generally, to communicate information regarding products, prices, quantities, potential buyers and potential sellers.”

Geoffrey Hodgson (1946) British economist

Source: Economics and Institutions, 1988, p. 174

“My analysis of living systems uses concepts of thermodynamics, information theory, cybernetics, and systems engineering, as well as the classical concepts appropriate to each level. The purpose is to produce a description of living structure and process in terms of input and output, flows through systems, steady states, and feedbacks, which will clarify and unify the facts of life.”

James Grier Miller (1916–2002) biologist

Source: Living Systems: Basic Concepts (1969), p. 126

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