“What happens when bosses ignore memos from subordinates? The country is now learning the answer to that question in a most painful way.”

—  Richard Behar

On July 10, 2001, an FBI agent in Phoenix [Arizona] wrote a memo raising serious concerns about Middle Eastern men attending U. S. flight schools. The memo never made its way up the chain of command, and no action was taken. ––Richard Behar, introd. to "FBI's 'Phoenix' memo Unmasked", Fortune [date? ], [date accessed? ]. (See (incomplete) list of Behar's Fortune articles in his section of his Publications http://www.richardbehar.com/articles/fortune/fortune_all.html [some defunct links].)

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