Ezra Taft Benson quote: “True repentance involves a change of heart and not just a change of behavior.”

“The study of doctrine and the teaching of doctrine will change behavior more than the study of behavior will change behavior.”

Boyd K. Packer (1924–2015) American Mormon leader

“Changing the states of many agents grossly alters behavior, while changing only a few just perturbs the overall disposition a little.”

Marvin Minsky (1927–2016) American cognitive scientist

K-Linesː A Theory of Memory (1980)

“Businesses have changed when the public came to expect and require different behavior, to reward businesses for behavior that the public wanted, and to make things difficult for businesses practising behaviors that the public didn't want. I predict that in the future, just as in the past, changes in public attitudes will be essential for changes in businesses' environmental practices.”

Jared Diamond book Collapse: How Societies Choose to Fail or Succeed

Source: Collapse: How Societies Choose to Fail or Succeed (2005), Chapter "Big businesses and the environment: different conditions, different outcomes", section "Businesses and the public" (Penguin Books, 2011, page 485, ISBN 978-0-241-95868-1.

“If you want to change attitudes, start with a change in behavior.”

Katharine Hepburn (1907–2003) film, stage, and television actress

“Organizations make two responses to deal with the behavior control problem. The first change involves the substitution of craft or professional training of the work force for the detailed centralized programming of the work processes.”

Jay R. Galbraith (1939–2014) American business theorist

Source: Designing complex organizations, 1973, p. 12

“Above all, at some point, everybody is involved in the business of change, not just the so-called "great men."”

James Burke (science historian) (1936) British broadcaster, science historian, author, and television producer

Connections (1979), 1 - The Trigger Effect
Context: An invention acts rather like a trigger, because, once it's there, it changes the way things are, and that change stimulates the production of another invention, which in turn, causes change, and so on. Why those inventions happened, between 6,000 years ago and now, where they happened and when they happened, is a fascinating blend of accident, genius, craftsmanship, geography, religion, war, money, ambition... Above all, at some point, everybody is involved in the business of change, not just the so-called "great men." Given what they knew at the time, and a moderate amount of what's up here [pointing to head], I hope to show you that you or I could have done just what they did, or come close to it, because at no time did an invention come out of thin air into somebody's head, [snaps fingers] like that. You just had to put a number of bits and pieces, that were already there, together in the right way.

“The world would mold men by changing their environment. Christ changes men, who then change their environment. The world would shape human behavior, but Christ can change human nature.”

Ezra Taft Benson (1899–1994) President of The Church of Jesus Christ of Latter-day Saints

“Refactoring (noun) : a change made to the internal structure of software to make it easier to understand and cheaper to modify without changing the observable behavior of the software.
To refactor (verb) : to restructure software by applying a series of refactorings without changing the observable behavior of the software.”

Kent Beck (1961) software engineer

Source: Refactoring: Improving the Design of Existing Code, 1999, p. 33-43 as cited in: Militiadis Lytras, Patricia Ordóñez de Pablos, Ernesto Damiani (2011) Semantic Web Personalization and Context Awareness. p. 111

“Refactoring (noun) : a change made to the internal structure of software to make it easier to understand and cheaper to modify without changing the observable behavior of the software.
To refactor (verb) : to restructure software by applying a series of refactorings without changing the observable behavior of the software.”

Martin Fowler (1963) British programmer

Source: Refactoring: Improving the Design of Existing Code, 1999, p. 33-43 as cited in: Militiadis Lytras, Patricia Ordóñez de Pablos, Ernesto Damiani (2011) Semantic Web Personalization and Context Awareness. p. 111

“I'm 100 percent for lifting sanctions on Russia, provided they change their behavior for why the sanctions were put in place. It’s just that simple.”

Michael McFaul (1963) American academic and diplomat

"Michael McFaul - The Frontline Interview" in PBS https://www.pbs.org/wgbh/frontline/interview/michael-mcfaul/ (23 June 2017)

“True repentance involves a change of heart and not just a change of behavior.”

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