“Look at the design of a lot of consumer products — they're really complicated surfaces. We tried to make something much more holistic and simple. When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can often times arrive at some very elegant and simple solutions. Most people just don't put in the time or energy to get there. We believe that customers are smart, and want objects which are well thought through.”

—  Steve Jobs

On the design of the iPod, as quoted in Newsweek (14 October 2006)
2000s

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American entrepreneur and co-founder of Apple Inc. 1955–2011

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“But in the end, for something this complicated, it's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.”

Steve Jobs (1955–2011) American entrepreneur and co-founder of Apple Inc.

As quoted in BusinessWeek (25 May 1998) http://www.businessweek.com/1998/21/b3579165.htm
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