“The technical and commercial functions of a business are clearly defined, but the same cannot be said of the administrative function. Not many people are familiar with its constitution and powers; our senses cannot follow its workings - we do not see it build or forge, sell or buy - and yet we all know that, if it does not work properly, the undertaking is in danger of failure.”

—  Henri Fayol

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 907-908

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Henri Fayol 27
Developer of Fayolism 1841–1925

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