“If you understand the technical work of a business, you understand a business that does that technical work.”

Michael Gerber (1986), E, Myth, cited in: Manager's magazine, 1986. p. 57

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Michael E. Gerber7

American business writer 1936

Michael E. Gerber (1936) American business writer

Cited in: Jurnal ekonomi. (1999) Nr. 9, p. 12
The E-Myth Revisited, 1995

“In business—every business—the bottom line is understanding the process. If you don't understand the process, you'll never reap the rewards of the process.”

Donald J. Trump (1946) 45th President of the United States of America

Trump: How to Get Rich (2004), p. 86
2000s

“The technical and commercial functions of a business are clearly defined, but the same cannot be said of the administrative function. Not many people are familiar with its constitution and powers; our senses cannot follow its workings - we do not see it build or forge, sell or buy - and yet we all know that, if it does not work properly, the undertaking is in danger of failure.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 907-908

“In science you need to understand the world; in business you need others to misunderstand it.”

Nassim Nicholas Taleb book The Bed of Procrustes: Philosophical and Practical Aphorisms

Source: The Bed of Procrustes: Philosophical and Practical Aphorisms (2010), p. 4

“You foolish man, you do not understand your own foolish business.”

Philip Stanhope, 4th Earl of Chesterfield (1694–1773) British statesman and man of letters

Attributed to Chesterfield by George Agar-Ellis, 1st Baron Dover, in his 1833 edition of Horace Walpole's letters to Sir Horace Mann, such statements have been attributed to many others, such as Lord Chief Justice Campbell, William Henry Maule (in the form "You silly old fool, you don't even know the alphabet of your own silly old business"), Sir William Harcourt, Lord Pembroke, Lord Westbury, and to an anonymous judge, and said to have been spoken in court to Garter King at Arms, Rouge Dragon Pursuivant, or some other high-ranking herald, who had confused a "bend" with a "bar" or had demanded fees to which he was not entitled. George Bernard Shaw uses it in Pygmalion (1912) in the form, "The silly people dont [sic] know their own silly business." Similar remarks occur in Charles Jenner's The Placid Man: Or, The Memoirs of Sir Charles Beville (1770): "Sir Harry Clayton ... was perhaps far better qualified to have written a Peerage of England than Garter King at Arms, or Rouge Dragon, or any of those parti-coloured officers of the court of honor, who, as a great man complained on a late solemnity, are but too often so silly as not to know their own silly business." "Old Lord Pembroke" (Henry Herbert, 9th Earl of Pembroke) is said by Horace Walpole (in a letter of 28 May 1774 to the Rev. William Cole) to have directed the quip, "Thou silly fellow! Thou dost not know thy own silly business," at John Anstis, Garter King at Arms. Edmund Burke also quotes such a remark in his "Speech in the Impeachment of Warren Hastings, Esq." on 7 May 1789: "'Silly man, that dost not know thy own silly trade!' was once well said: but the trade here is not silly."
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