“Socio-technical analysis is made at three levels - the primary work system; the whole organization; and macrosocial phenomena.”

—  Eric Trist

Source: The evolution of socio-technical systems, (1981), p. 6

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Eric Trist29
British scientist 1909–1993

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“# Macrosocial systems. These include systems in communities and industrial sectors, and institutions operating at the overall level of a society. They constitute what I have called "domains". (Trist, 1976a; 1979a). One may regard media as socio-technical systems. McLuhan (1964) has shown that the technical character of different media has far-reaching effects on users. The same applies to architectural forms and the infrastructure of the built environment. Although these are not organizations, they are socio-technical phenomena. They are media in Heider's (1942) as well as McLuhan's sense.”

Eric Trist (1909–1993) British scientist

Source: The evolution of socio-technical systems, (1981), p. 11

“Socio-technical studies needed to be carried out at three broad levels - from micro to macro - all of which are interrelated:”

Eric Trist (1909–1993) British scientist

The evolution of socio-technical systems, (1981)

“Primary work systems. These are the systems which carry out the set of' activities involved in an identifiable and bounded subsystem of a whole organization - such as a line department or a service unit…”

Eric Trist (1909–1993) British scientist

The evolution of socio-technical systems, (1981)

“Cross-cultural studies presuppose a systems approach, by which I mean that any element of the total system called ``culture’’ should be eligible for analysis, regardless of the discipline that usually deals with such elements. At the level of (national) cultures, these are phenomena on all levels: individuals, groups, organizations, or society as a whole may be relevant. There is no excuse for overlooking any vital factor because it is usually treated in someone else’s department at the university.”

Geert Hofstede (1928) Dutch psychologist

Source: Culture's consequences: International differences in work-related values (1980), p. 32; As cited in Low Sui Pheng & Shi Yuquan. "An exploratory study of Hofstede’s cross-cultural dimensions in construction projects." Management Decision 40.1 (2002): 7-16.

“In a general way it may be said that to think in terms of systems seems the most appropriate conceptual response so far available when the phenomena under study--at any level and in any domain--display the character of being organized, and when understanding the nature of the interdependencies constitutes the research task. In the behavioral sciences, the first steps in building a systems theory were taken in connection with the analysis of internal processes in organisms, or organizations, when the parts had to be related to the whole.”

Fred Emery (1925–1997) Australian psychologist

Source: The Causal Texture of Organizational Environments (1963), p. 21.

“A Systems Esthetic will become the dominant approach to a maze of socio-technical conditions rooted only in the present.”

Jack Burnham (1931) American art historian

Jack Burnham, "Systems Esthetics," Artforum, (Sept 1968) as cited in: Francis Halsall. "Systems Aesthetics and the System as Medium," in: Francis Halsall (2008), Systems of Art, Peter Lang.

Ervin László photo

“In some regions, under especially favorable conditions, the level of organization reaches that of enormously heavy organic substances, such as protein molecules and nucleic acids. Now the basic building blocks are given for the constitution of self-replicating units of still higher organizational level: cells. These systems maintain a constant flow of substances through their structures, imposing on it a steady-state with specific parameters. The inputs and outputs may achieve coordination with analogous units in the surrounding medium, and we are on our way toward multicellular phenomena. The resulting structures — organisms — are likewise steady-state patterns imposed steady-state patterns imposed on a continuous flow… The organic systems themselves, define the supra-organic (ecological or social) community. Ultimately the strands of communication straddle the space-time region within which the primary systems have come together, and those of its layers which provide conditions favorable to such structuration become organized as systems in their own right. We reach the level of the global (ecological, and on earth also sociocultural) system.”

Ervin László (1932) Hungarian musician and philosopher

Source: Introduction to Systems Philosophy (1972), p. 83.

Talcott Parsons photo

“The social system is, thus, a very complex entity. As an organization of human interests, activities and commitments, it must be viewed as a system and in functional perspective. This is the key to its lines of organization, its modes of differentiation, and its integration. Such a system may be considered as both structure and process, in different aspects and for different scientific purposes. Structurally, we have suggested that there is a double basis for systematizing differentiation and variation : that internal to the primary social system itself and that involved in its relations to its primary environments, as analyzed with reference to the general system of action. Processually, the categories of analysis must follow from and integrate with those of structure. I suggest that, given the central position language as definitive of human society, the more differentiated and specialized symbolic media of interchange constitute the master scheme for the systematic analysis of social system processes.”

Talcott Parsons (1902–1979) American sociologist

Talcott Parsons (1968) "Systems Analysis: Social Systems" in: David L. Sills ed. International Encyclopedia of the Social Sciences. p. 472

Ernest Mandel photo

“By stating that the analysis of the laws of motion governing the capitalist mode of production necessarily includes at least some essential elements of an analysis of economic phenomena valid for the whole historical epoch encompassing economic organizations in which commodity production exists, one extends the validity of parts of Marx’s Capital not only into the past but also into the future.”

Ernest Mandel (1923–1995) Belgian economist and Marxist philosopher

Introduction to Capital. Introduction to volume 1 (1976)

Ervin László photo

“Systems at each level of integration function as wholes with respect to their parts and parts with respect to higher level wholes.”

Ervin László (1932) Hungarian musician and philosopher

Source: Introduction to Systems Philosophy (1972), p. 67.

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