“We must become better at asking and do less telling in a culture that overvalues telling. It has always bothered me how even ordinary conversations tend to be defined by what we tell rather than by what we ask. Questions are taken for granted rather than given a starring role in the human drama. Yet all my teaching and consulting experience has taught me that what builds a relationship, what solves problems, what moves things forward is asking the right questions.”

— Edgar H. Schein

Edgar H. Schein (2013). Humble Inquiry; The Gentle Art of Asking Instead of Telling. p. 3-4

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Edgar H. Schein 12

Psychologist 1928

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