“Almost every organization… exhibits two faces — a smiling face which it turns toward its members and a frowning face which it turns to the world outside.”

Source: 1950s, The Organizational Revolution: A study in the ethics of economic organization, 1953, p. 10 as cited in: Joseph T. Mahoney & Anne S. Huff (1993) Toward a New Social Contract. Theory in Organization Science https://ideals.illinois.edu/bitstream/handle/2142/30105/towardnewsocialc93136maho.pdf?sequence=2 Faculty paper, University of Illinois at Urbana

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Kenneth E. Boulding 163
British-American economist 1910–1993

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