“Nothing really improves us. Whatever improves one person will disimprove another.”

“Service is the currency that keeps our economy moving. I serve you in one business, you serve me in another. When either of us improves, the economy gets a little better. When both of us improve, people are sure to take notice. When everyone improves, the whole world grows stronger and closer together.”

“It’s a simple and generous rule of life that whatever you practice, you will improve at.”

“Win told me that one isn’t improved by being at the top of the mountain, one is improved by the climb.”

“It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored.”

“The trouble with sharing too many beds was that one’s chance of running into a really bad situation was improved almost to certainty.”

“Nothing improves the memory more than trying to forget.”

“Kaizen is everyday improvement, everybody improvement, everywhere improvement.”

“It is failure that guides evolution; perfection provides no incentive for improvement, and nothing is perfect.”

“If I really want to improve my situation, I can work on the one thing over which I have control - myself.”