“This new knowledge economy will rely heavily on knowledge workers…. the most striking growth will be in “knowledge technologists:” computer technicians, software designers, analysts in clinical labs, manufacturing technologists, paralegals…. They are not, as a rule, much better paid than traditional skilled workers, but they see themselves as “professionals.” Just as unskilled manual workers in manufacturing were the dominant social and political force in the 20th century, knowledge technologists are likely to become the dominant social—-and perhaps also political—-force over the next decades.”

"The next society" Economist.com http://www.economist.com/ (November 2001) <br class="br">1990s and later

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Peter F. Drucker180

American business consultant 1909–2005

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“The newly emerging dominant group is "knowledge workers." The very term was unknown forty years ago. (I coined it in a 1959 book, Landmarks of Tomorrow.) By the end of this century knowledge workers will make up a third or more of the work force in the United States--as large a proportion as manufacturing workers ever made up, except in wartime. The majority of them will be paid at least as well as, or better than, manufacturing workers ever were. And the new jobs offer much greater opportunities.”

Peter F. Drucker (1909–2005) American business consultant

About the rise of the knowledge worker
1990s and later, "The Age of Social Transformation." 1994

“This society in which knowledge workers dominate is in danger of a new "class conflict" between the large minority of knowledge workers and the majority of workers who will make their livings through traditional ways, either by manual work… or by service work. The productivity of knowledge work - still abysmally low - will predictably become the economic challenge of the knowledge society. On it will depend the ability of the knowledge society to give decent incomes, and with them dignity and status, to non knowledge people.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1990s and later, Managing in a Time of Great Change (1995), p. 205

“Ultimately, knowledge worker performance comes down to the behaviors of individual knowledge workers.”

Thomas H. Davenport (1954) American academic

Source: Thinking for a Living, 2005, p. 111

“To Bring political knowledge to the workers the Social-Democratss must go among all classes of the population, must dispatch units of their army in all directions”

Vladimir Lenin (1870–1924) Russian politician, led the October Revolution

Source: What is to be Done? (1902), Chapter Three, Section D, Essential Works of Lenin (1966)

“Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution or application of knowledge.”

Thomas H. Davenport (1954) American academic

Source: Thinking for a Living, 2005, p. 9

“A collection of records may be the result of professional knowledge, research, and skill, just as a collection of curiosities is the result of the skill and knowledge of the antiquarian or virtuoso.”

Charles Bowen (1835–1894) English judge

Lyell v. Kennedy (1884), L. R. 27 C. D. 31.

“Economists and technologists bring the "bits", but it requires the social scientists and humanists to bring the "wits."”

Kenneth E. Boulding (1910–1993) British-American economist

Attributed to Kenneth Boulding in Michael H. Prosser, K. S. Sitaram (1999) Civic Discourse: Intercultural, International, and Global Media. p. 11
1990s and attributed

“More excellent than the austere, more excellent even than men of knowledge is the Ascetic deemed; more excellent than workers is the Ascetic; therefore be thou Ascetic, Arjuna.”

W. Douglas P. Hill (1884–1962) British Indologist

Source: The Bhagavadgītā (1973), p. 123–24. (46.)

“Modern production sets rapidly rising demands not only on machines, on technology, but also and primarily on the workers, on those who create these machines and control this technology. For ever larger segments of workers specialised knowledge and a high degree of professional training, man’s general cultural standard, are becoming an obligatory condition of successful work.”

Leonid Brezhnev (1906–1982) General Secretary of the Communist Party of the Soviet Union

Cited in Soviet Youth and Socialism http://leninist.biz/en/1974/SYAS228/3.1-Youth.and.Culture

“Technologists are not noted for learning from the errors of the past. They look forward, not behind, so they repeat the same problems over and over again. […] As each new technology matures, customers are no longer happy with the flashy promises of the technology but instead demand understandable and workable designs. Slowly the manufacturers relearn the same basic principles and apply them to their products. The most egregious failures always come from the developers of the most recent technologies.”

Donald A. Norman book The Design of Everyday Things

Introduction to the 2002 Edition, p. xv.
The Design of Everyday Things (1988, 2002)

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Peter F. Drucker180

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