“The less important an issue is, the more time managers spend discussing it.”

— Russell L. Ackoff

Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 16, bold text cited in: Gerald Haigh (2008) Inspirational, and Cautionary Tales for Would-be School Leaders. p. 142.
Context: The less important an issue is, the more time managers spend discussing it. More time is spent on small talk than is spent on large talk. Most talk is about what matters least. What matters least is what most of us know most about.

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Russell L. Ackoff 70

Scientist 1919–2009

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“The less important an issue is, the more time managers spend discussing it.”

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Russell L. Ackoff 70

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