“Sadly, we must report that despite the success stories described in previous chapters, many companies that begin reengineering don’t succeed at it… Our unscientific estimate is that as many as 50 to 70 percent of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended.”

—  Michael Hammer

Source: Reengineering the Corporation, 1993, p. 200

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American academic 1948–2008

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