“Our findings support many of the conclusions of the resource dependence theorists, who contend that a firm's scope for strategic change is strongly bounded by the interests of external entities (customers, in this study) who provide the resources the firm needs to survive.”

Clayton Christensen and Joseph L. Bower. (1996) "Customer power, strategic investment, and the failure of leading firms", Strategic Management Journal, Vol. 17(3), p. 212)
1990s

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "Our findings support many of the conclusions of the resource dependence theorists, who contend that a firm's scope for …" by Clayton M. Christensen?
Clayton M. Christensen photo
Clayton M. Christensen 23
Mormon academic 1952–2020

Related quotes

Ronald H. Coase photo

“A firm consist of the system of relationships which comes into existence when the direction of resources is dependent on an entrepreneur.”

Ronald H. Coase (1910–2013) British economist and author

Source: 1930s-1950s, "The Nature of the Firm" (1937), p. 393

N. Gregory Mankiw photo

“A firm is essentially a pool of resources the utilization of which is organized in an administrative framework.”

Edith Penrose (1914–1996) economist

p 149
The Theory of the Growth of the Firm, 1959

Robert A. Dahl photo
Clayton M. Christensen photo
Kenneth Arrow photo
Igor Ansoff photo
Richard Koch photo

“Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.”

Richard Koch (1950) German medical historian and internist

Source: The 80/20 principle: the secret of achieving more with less (1999), p. 103

Related topics