“The right measure is not how many customers you've got, but how closely you hold them.”
Lift Me UP! Service With A Smile (2005)
Unsourced
“The right measure is not how many customers you've got, but how closely you hold them.”
Lift Me UP! Service With A Smile (2005)
Theatre Arts magazine, June 1956 http://books.google.com/books?id=9ENNAAAAYAAJ
                                        
                                        You've Really Got a Hold on Me (1962) 
Song lyrics, With The Miracles
                                    
60 Minutes interview (2006)
                                        
                                        "Me and You". 
Volume Two (2010)
                                    
                                
                                    “What happened to you?" she asked.
"I got hit in the side."
"With what?"
"A knife.”
                                
                                
                                
                                
                            
Source: Lover Awakened