“In our first pilot study we talked with clerical and production workers as well as professional and managerial people. We discovered that the professional and managerial groups were more verbal, showed a quicker grasp of the technique, and gave more and better delineated sequences of events than the clerical and production groups.
The second pilot study was restricted to managerial and professional people. On the basis of our experiences in this work, we decided to concentrate in the major sample on engineers and accountants. It was apparent in the results of this second pilot that engineers were able to give exceptionally vivid accounts of their work experiences. Since our study was still in the nature of an exploratory project, it was vital to us that we mine where the metal was richest.”

— Frederick Herzberg

Source: The motivation to work, 1959, p. 32

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Frederick Herzberg 21

American psychologist 1923–2000

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Frederick Herzberg 21

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