“Process-chart notes and information should be collected and set down in sketch form by a highly intelligent man, preferably with an engineering training and experience, but who need not necessarily have been previously familiar with the actual details of the processes. In fact, the unbiased eye of an intelligent and experienced process-chart maker usually brings better results than does the study of a less keen man with more special information regarding present practices of the processes. The mere act of investigating sufficiently to make the notes in good enough condition for the draftsman to copy invariably results in many ideas and suggestions for improvement, and all of these suggestions, good and bad, should be retained and filed together with the description of the process chart. These suggestions and proposed improvements must be later explained to others, such as boards of directors, managers and foremen, and for best results also to certain workmen and clerks who have special craft or process knowledge. To overcome the obstacles due to habit, worship of tradition and prejudice, the more intelligence shown by the process-chart recorder, the sooner hearty cooperation of all concerned will be secured. Anyone can make this form of process chart with no previous experience in making such charts, but the more experience one has in making them, the more certain standard combinations of operations, inspection and transporting can be transferred bodily to advantage to the charts of proposed processes.”

— Frank Bunker Gilbreth, Sr.

Source: Process charts (1921), p. 5-6.

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Frank Bunker Gilbreth, Sr. 19

American industrial engineer 1868–1924

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“The aim of the process chart is to present information regarding existing and proposed processes in such simple form that such information can become available to and usable by the greatest possible number of people in an organization before any changes whatever are actually made, so that the special knowledge and suggestions of those in positions of minor importance can be fully utilized.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: Process charts (1921), p. 5.

“The Process Chart is a device for visualizing a process as a means of improving it. Every detail of a process is more or less affected by every other detail; therefore the entire process must be presented in such form that it can be visualized all at once before any changes are made in any of its subdivisions. In any subdivision of the process under examination, any changes made without due consideration of all the decisions and all the motions that precede and follow that subdivision will often be found unsuited to the ultimate plan of operation.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: Process charts (1921), p. 3.

“The process of writing is a process of learning; and much has become clearer to me in the attempt to transform my original rough notes into what I hope is an intelligible presentation.”

Paul A. Baran (1909–1964) American Marxist economist

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“p. 651Abstract. Investigations of the function of consciousness in human information processing have focused mainly on two questions: (1) where does consciousness enter into the information processing sequence and (2) how does conscious processing differ from preconscious and unconscious processing. Input analysis is thought to be initially "preconscious," "pre-attentive," fast, involuntary, and automatic. This is followed by "conscious," "focal-attentive" analysis which is relatively slow, voluntary, and flexible. It is thought that simple, familiar stimuli can be identified preconsciously, but conscious processing is needed to identify complex, novel stimuli. Conscious processing has also been thought to be necessary for choice, learning and memory, and the organization of complex, novel responses, particularly those requiring planning, reflection, or creativity. The present target article reviews evidence that consciousness performs none of these functions. Consciousness nearly always results from focal-attentive processing (as a form of output) but does not itself enter into this or any other form of human information processing. This suggests that the term "conscious process" needs re-examination. Consciousness appears to be necessary in a variety of tasks because they require focal-attentive processing; if consciousness is absent, focal-attentive processing is absent. Viewed from a first-person perspective, however, conscious states are causally effective. First-person accounts are complementary to third-person accounts. Although they can be translated into third-person accounts, they cannot be reduced to them.”

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“All the elements of the process of “becoming informed”… are of interest to investigators other than “information scientists”… The totality of activity related to information today is necessarily a multidisciplinary exercise.”

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“The results of ethnic psychology constitute… our chief source of information regarding the general psychology of the complex mental processes.”

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“Evolution is a design process; it’s just not an intelligent design process.”

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“Information engineering has been defined with the reference to automated techniques as follows: An interlocking set of automated techniques in which enterprise models, data models and process models are built up in a comprehensive knowledge-base and are used to create and maintain data-processing systems.”

James Martin (author) (1933–2013) British information technology consultant and writer

Source: Information Engineering (1989), p. viii

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Frank Bunker Gilbreth, Sr. 19

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