“I found criminal clients easy and matrimonial clients hard. Matrimonial clients hate each other so much and use their children to hurt each other in beastly ways. Murderers have usually killed the one person in the world that was bugging them and they're usually quite peaceful and agreeable.”

“When a client says, It's hard to say, he usually knows what's really going on but doesn't want to talk about it…. I break through that reluctance by acting as if it wasn't there. 'Well, say it anyway. This is the place to say hard-to-say-things.”

“A ‘Client’ is …”

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”

“Again, irrationality can hurt, and here we have evidence that a particular form of it is widespread. The people accused around hurt, and the clients—be they children or grown adults—are hurt. Irrationality is not simply an amusing diversion provided by tarot cards or Ouija boards.”

“We're all one thing, like cells in a body. 'Cept we can't see the body. The way fish can't see the ocean. And so we envy each other. Hurt each other. Hate each other. How silly is that? A heart cell hating a lung cell.”

“I can't understand why people use religion to hurt each other when there's already so much pain in the world.”

“Domestic and matrimonial issues, which have been on the rise for a long time, will decrease if husbands and wives treat each other with love and respect and focus upon the demands of their faith.”

“It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.”

“I did very little marketing. The key is to make your clients money. If you have a good track record, people will find you and knock on your door. Just make your clients money.”