“The human aspect of industry has changed very considerably in the last fifty years. The nature and range of these changes are still partly unknown to us, but the question of their significance is no longer in dispute. Whereas the human problems of industry were regarded until recently as lying within the strict province of the specialist, it is now beginning to be realized that a clear statement of such problems in particular situations is necessary to the effective thinking of every business administrator and every economic expert.”

— Elton Mayo

Source: The Human Problems of an Industrial Civilisation, (1933), p. 1, Chapter 1: Fatigue; Lead paragraph

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Elton Mayo 18

Australian academic 1880–1949

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“We still think and talk of the basic problems of an industrial society as problems that can be solved by changing the system, that is the superstructure of political organization. Yet the real problems lie within the [industrial] enterprise. …our representative institution… a mirror in which we look when we want to see ourselves.”

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“Little of the old establishment survives in modern industry: the emphasis is upon change and adaptability; the rate of change mounts to an increasing tempo. We have in fact passed beyond that stage of human organisation in which effective communication and collaboration were secured by established routines of relationship. For this change, physico-chemical and technical development are responsible. It is no longer possible for an industrial society to assume that the technical processes of manufacture will exist unchanged for long in any type of work. On the contrary, every industry is constantly seeking to change, not only its methods, but the very materials it uses; this development has been stimulated by the war.”

Elton Mayo (1880–1949) Australian academic

Source: The Social Problems of an Industrial Civilisation, 1945, p. 13; Partly cited in: Lyndall Urwick & Edward Brech (1949). The Making Of Scientific Management Volume III https://archive.org/stream/makingofscientif032926mbp#page/n241/mode/1up, p. 216

“In the nineteenth century there was an iU-founded hope that some species of political remedy for industrial ills might be discovered; this hope has passed. There have been very considerable political changes, both generally and also in particular national systems, since the end of the war in 1918. But the human problems of industrial organization remain identical for Moscow, London, Rome, Paris, and New York. As ever in human affairs, we are struggling against our own ignorance and not against the machinations of a political adversary.”

Elton Mayo (1880–1949) Australian academic

Source: The Human Problems of an Industrial Civilisation, (1933), p. 1, Chapter 1: Fatigue

“Miss Follett was not a “business woman,” in the sense of having actually managed any sort of business. But her lucid and illuminating ideas about organization were of priceless interest and value to the many industrial leaders and students of human relations problems, organization and politics with whom she came in contact. Her conceptions were in advance of her time. They are still in advance of current thinking. But they are a gold-mine of suggestion for anyone who is interested in the problems of establishing and maintaining human co-operation in the conduct of an enterprise. They have the added advantage of being presented with remarkable simplicity and clarity.”

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“The period of 15 years from the last time we were in Scarborough, in 1960, to the middle of the 1970s, will embrace a period of technical change, particularly in industrial methods, greater than the whole of the industrial revolution of the last 250 years.”

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Leader of the Opposition

“Science has become too complex to affirm the existence of universal truths, but it strives for nothing else, and disputes the problem, within its own limits, almost as earnestly as in the twelfth century, when the whole field of human and superhuman activity was shut between these barriers of Substance, Universals, and Particulars. Little has changed except the vocabulary and the method.”

Henry Adams (1838–1918) journalist, historian, academic, novelist

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“Some of the harm that humans cause to other humans and to animals is mediated by the destructive effect that humans have on the environment. For much of human history, the damage was local. Groups of humans fouled their immediate environment. In recent centuries the human impact has increased exponentially and the threat is now to the global environment. The increased threat is a product of two interacting factors–the exponential growth of the human population combined with significant increases in negative effects per capita. The latter is the result of industrialization and increased consumption.”

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Theodore Roosevelt (1858–1919) American politician, 26th president of the United States

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