“Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it.”

Source: Principle-Centered Leadership (1992), Ch. 11

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Do you have more details about the quote "Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it." by Stephen R. Covey?
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Stephen R. Covey 125
American educator, author, businessman and motivational spe… 1932–2012

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