“Most people do not listen with the intent to understand; they listen with the intent to reply.”

— Stephen R. Covey , book The Seven Habits of Highly Effective People

Source: The Seven Habits Of Highly Effective People (1989), p. 239
Source: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

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Stephen R. Covey 125

American educator, author, businessman and motivational spe… 1932–2012

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