“There's things that happen in a person's life that are so scorched in the memory and burned into the heart that there's no forgetting them.”John Boyne
“In his heart, he knew that there was no reason to be impolite to someone, even if they did work for you. There was such a thing as manners after all.”John Boyne Source: The Boy in the Striped Pajamas
“Regrets and apologies are all very well, but there's things that happen in a person's life that are so scorched in the memory and burned into the heart that there's no forgetting them. They're like brands.”John Boyne Source: Mutiny on the Bounty