Henry Gantt: Force

“Engineers were the only members of the community "who understand the needs of the nation, desires of the workmen, and the power of the productive forces"”

Henry Gantt

Source: Organizing for Work, 1919, p. 332 as cited in: J.T. Knoedler (1997) "Veblen and technical efficiency". In: Journal of Economic Issues, Vol. 31, No. 4 (Dec., 1997), pp. 1011-1026.

Communication , Understanding

“Whatever we do must be in accord with human nature. We cannot drive people; we must direct their development… The general policy of the past has been to drive, but the era of force must give way to that of knowledge, and the policy of the future will be to teach and to lead, to the advantage of all concerned”

Henry Gantt

Gantt (1910) Work, Wages, and Profits: Their Influence on the Cost of Living, p. 116. cited in: Daniel A. Wren (1994) The evolution of management thought. p. 137.
Work, Wages, and Profits: Their Influence on the Cost of Living. 1910

People , Way , Nature , Knowledge

“Scientific investigation is rapidly putting at our disposal vast amounts of knowledge concerning materials and forces, which it is the business of the engineer to utilize for the benefit of the community. Well-designed plants and efficiency labor-saving devices, to be seen on every hand, bear testimony that he is doing at least a portion of his work well. When, however, it comes to the operation of these plants and the utilization of these labor-saving devices, the lack of co-operation between employer and employee, and the inefficient utilization of labor, very much impair their efficiency. The increase of this efficiency is essentially the problem of the manager, and the amount to which it can be increased by proper study is, in most cases, so great as to be almost incredible.”

Henry Gantt

Source: Work, Wages, and Profits: Their Influence on the Cost of Living. 1910, p. 13-14.

Communication , Business , Knowledge , Problem

“There is another and higher leadership, that of the intellect, by which the methods and thoughts of one man may affect the whole civilized world. Industrial leaders who have most prominently attracted our attention in the past are those who have, by their inventions or their direction of activities, accumulated large fortunes; but none of these are as great as the man who by the force of his intellect leads people throughout the civilized world to benefit themselves and others. Such a man was the late Frederick Winslow Taylor who, in his determination to eliminate error and to base our industrial relations on fact, set an example which will have an effect all over the world”

Henry Gantt

Source: Industrial leadership, 1916, p. 27. Highlighted section quoted in: A. Johansson (1986) "The Labour Movement and the Emergence of Taylorism". in: Economic and Industrial Democracy November 1986 vol. 7 no. 4 pp.449-485.

People , World , Error , Past