Frederick Herzberg: Satisfaction

Frederick Herzberg was American psychologist. Explore interesting quotes on satisfaction.
Frederick Herzberg: 42   quotes 2   likes

“Job satisfaction and job dissatisfaction are not the obverse of each other… The opposite of job satisfaction would not be job dissatisfaction, but rather would be no job satisfaction. Similarly, the opposite of job dissatisfaction is no job dissatisfaction, not satisfaction with one's job.”

Frederick Herzberg

Source: Work and the nature of man, 1966, p. 76

“Dissatisfiers led to dissatisfaction because of the need to avoid pain for situations that caused discomfort; satisfiers led to job satisfaction because of a need for growth or self-actualization.”

Frederick Herzberg

Source: Work and the nature of man, 1966, p. 75).

Pain

“The results of this study are presented under three general headings. The first, and most extensive, section consists of data relating to the factors that lead to positive and negative attitudes toward the job. It will be recalled that the major question this study set out to investigate was whether different kinds of factors were responsible for bringing about job satisfaction and job dissatisfaction.”

Frederick Herzberg

Source: The motivation to work, 1959, p. 57

Question , Study

“Factors involved in producing job satisfaction were separate and distinct from the factors that led to job dissatisfaction.”

Frederick Herzberg

Source: Work and the nature of man, 1966, p. 75-76

“True motivation comes from achievement, personal development, job satisfaction, and recognition.”

Frederick Herzberg

Attributed to Frederick Herzberg in: Stuart Crainer, ‎Des Dearlove (2004), Financial Times Handbook of Management. p. 229

Motivation , Personality

“In 1950, I received my PhD in psychology. I was offered a fellowship to attend the Graduate School of Public Health at the that I had previously studied in clinical and abnormal psychology. Reflecting this disappointment, I entitled my Public Health Practice thesis Mental Health Is Not the Opposite of Mental Illness. After receiving my master’s degree in public health, I took a job as research director for Psychological Services of Pittsburgh. A local industrialist came to see me after a nasty labor relations disturbance and asked me plaintively, ‘What do people want from their jobs?’ I answered him in typical academic fashion, ‘Sir, I don’t know but if you give me enough money I will find out.’. I followed up on my School of Public Health thesis by designing a study to test the hypothesis that job satisfaction and job dissatisfaction were separate concepts. The result was the book, The Motivation to Work, which led to a fundamentally different approach to the study of people’s affective states.”

Frederick Herzberg

Frederick I. Herzberg in: "This Week’s Citation Classic," in: CC, Nr. 19, May 7, 1984; Re-published in: Neil J. Smelser (1987) Contemporary Classics in the Social and Behavioral Science. p. 199

Money , People , Health , Books

“There is a great variety of measures of job attitudes. Basically, however, the identification of job attitudes has been done in three ways. In the first of these the worker is asked to express his "[job satisfaction]]" directly by answering questions that investigate his over-all attitude toward his job, whether he likes or dislikes it.”

Frederick Herzberg

Source: The motivation to work, 1959, p. 5

Way , Question