Daniel McCallum: Generation

“The magnitude of the business of this road, its numerous and important connections, and. the large number of employés engaged in operating it, have led many, whose opinions are entitled to respect, to the conclusion, that a proper regard to details, which enter so largely into the elements of success in the management of all railroads, cannot possibly be attained by any plan that contemplates its organization as a whole; and in proof of this position, the experience of shorter roads is referred to, the business operations of which have been conducted much more economically.
Theoretically, other things being equal, a long road should be operated for a less cost per mile than a short one. This position is so clearly evident and so generally admitted, that its truth may be assumed without offering any arguments in support of it; and, notwithstanding the reverse, so far as practical results are considered, has generally been the case, we must look to other causes than the mere difference in length of roads for a solution of the difficulty.”

Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 33-34: First two paragraphs

Truth , Business , Support , Success

“The passing-place for trains is fixed and determined, with orders positive and defined that neither shall proceed beyond that point until after the arrival of the other; whereas, in the absence of the telegraph, conductors are governed by general rules, and their individual understanding of the same,—which rules are generally to the effect, that, in case of detention, the train arriving first at the regular passing-place shall, after waiting a few moments, proceed cautiously (expecting to meet the other train, which is generally running as much faster, to make up lost time, as the cautious train is slower) until they have met and passed; the one failing to reach the half-way point between stations being required to back,—a dangerous expedient always,—an example of which operation was furnished at the disaster on the Camden and Amboy Railroad near Burlington; the delayed train further being subjected to the same rule in regard to all other trains of the same class it may meet, thus pursuing its hazardous and uncertain progress during the entire trip.”

Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 49: Cited in: "Railway Engineering in the United States" in The Atlantic Monthly, Volume 02, No. 13, November, 1858. p. 651-2

Way , Understanding , Time , Waiting

“The adoption of a system, as a whole, which will not only enable the General Superintendent to detect errors immediately, but will also point out the delinquent.”

Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 35-36: Partly cited in: George Leonard Vose. Handbook of Railroad Construction: For the Use of American Engineers. Containing the Necessary Rules, Tables, and Formulæ for the Location, Construction, Equipment, and Management of Railroads, as Built in the United States. J. Munroe, 1857. p. 415-16

Error

“In my opinion a system of operations, to be efficient and successful, should be such as to give to the principal and responsible head of the running department a complete daily history of details in all their minutiae. Without such supervision, the procurement of a satisfactory annual statement must be regarded as extremely problematical. The fact that dividends are earned without such control, does not disprove the position, as in many cases the extraordinarily remunerative nature of an enterprise may ensure satisfactory returns under the most loose and inefficient management.
It may be proper here to remark, that in consequence of that want of adaptation before alluded to, we cannot avail ourselves to any great extent of the plan of organization of shorter lines in framing one for this, nor have we any precedent or experience upon which we can fully rely in doing so. Under these circumstances, it will scarcely be expected that we can at once adopt any plan of operations which will not require amendment and a reasonable time to prove its worth. A few general principles, however, may be regarded as settled and necessary in its formation, amongst which are:”

Daniel McCallum

Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856)

History , Nature , Time , Success

“1. The several divisions and branches are in charge of superintendents, who are held responsible for the successful working of their respective divisions, and for the maintenance of proper discipline and conduct of all persons employed thereon, except such as are in the employment of other offices "acting under directions from the general superintendent's office, as herein after stated. They possess all the powers delegated by the organization to the general superintendent, except in matters pertaining to the duties of general ticket agent, general freight agent, general wood agent, telegraph "management, and engine and car repairs.”

Daniel McCallum

Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856)

Cars , Success , Personality

“Each officer possesses all the power necessary to render his position efficient, and has the authority with the approval of the President and General Superintendent to appoint all persons for whose acts he is held responsible, and may dismiss any subordinate when, in his judgment, the interest of the company will be promoted thereby.”

Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 40; Cited in Alfred D. Chandler, Jr. (1977) The Visible Hand: The Managerial Revolution in American Business. p. 102

Personality

“Hourly reports are received by telegraph, giving the position of all the passenger and the principal freight trains. In all cases where passenger trains are more than ten minutes, or freight trains more than half-an-hour behind time, on their arrival at a station the conductors are required to report the cause to the operator, who transmits the same by telegraph to the General Superintendent; and the information being entered as fast as received, on a convenient tabular form, shows, at a glance, the position and progress of trains, in both directions, on every Division of the Road.”

Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 51-52 about the "System of reports and checks"; Partly cited in Chandler (1977, p. 103)

Time , Training