Chris Argyris: Quotes about learning

Chris Argyris was American business theorist/Professor Emeritus/Harvard Business School/Thought Leader at Monitor Group. Explore interesting quotes on learning.

Chris Argyris: 18 quotes 1 like

“Learning can be defined as occurring under two conditions. First, learning occurs when an organisation achieves what it intended; that is, there is a match between its design for action and the actual outcome. Second, learning occurs when a mismatch between intention and outcome is identified and corrected; that is, a mismatch is turned into a match…. Single-loop learning occurs when matches are created, or when mismatches are corrected by changing actions. Double-loop learning occurs when mismatches are corrected by first examining and altering the governing variables and then the actions.”

Chris Argyris

Chris Argyris (1982) as cited in: "Chris Argyris: The Manager's Academic" in Business (2003). p. 965

Learning , Change

“Success in the marketplace increasingly depends on learning, yet most people don't know how to learn.”

Chris Argyris

Chris Argyris (1991, p. 99) as cited in: Greenwood (2000) The Role of Reflection in Managerial Learning. p. xv

People , Learning , Success , Dependency

“Most people define learning too narrowly as mere “problem-solving”, so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act.”

Chris Argyris

Chris Argyris "Teaching smart people how to learn" in: Peter F. Drucker (1998) Harvard Business Review on Knowledge Management. p. 82

People , Way , Error , Problem