C. West Churchman: Quotes about problems

“A system may actually exist as a natural aggregation of component parts found in Nature, or it may be a man-contrived aggregation – a way of looking at a problem which results from a deliberate decision to assume that a set of elements are related and constitute such a thing called ‘a system.”

C. West Churchman

C. West Churchman, , I. Auerbach, and Simcha Sadam (1975) Thinking for Decisions Deduction Quantitative Methods. Science Research Associates. cited in: John P. van Gigch (1978) Applied General Systems Theory. Harper & Row Publishers
1960s - 1970s

Way , Nature , Problem , Decision

“The concern of OR with finding an optimum decision, policy, or design is one of its essential characteristics. It does not seek merely to define a better solution to a problem than the one in use; it seeks the best solution… [It] can be characterized as the application of scientific methods, techniques, and tools to problems involving the operations of systems so as to provide those in control of the operations with optimum solutions to the problems.”

C. West Churchman

Source: 1940s - 1950s, Introduction to Operations Research (1957), p. 8, cited in: R.L. McCown (2001) "Learning to bridge the gap between science-based decision support and the practice of farming". In: Aust. J. Agric. Res., Vol 52, p. 560-561

Problem , Decision

“What seems to emerge is not a moral reprimand of the management scientist, but rather a moral problem of the profession, a wicked moral problem.”

C. West Churchman

Source: 1960s - 1970s, Guest editorial: Wicked problems (1967), p. 142 cited in: Rob Hundman (2010) Weerbarstig veranderen. p. 38

Problem

“However a systems problem is solved—by a planner, scientist, politician, antiplanner, or whomever—the solution is wrong, even dangerously wrong. There is bound to be deception in any approach to the system.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach (1968), p. 229; cited in Charles Smith (2007, p. 43)

Problem

“Everybody's daily life consists of problems arising from what you decided yesterday. Managers understand that. Mathematicians want to solve a theorem, publish the results and walk away clean. Managers never walk away clean. The real world is a very dirty place.
Clarity is supposed to be the objective of science. I disagree. I think the objective of science is confusion, because confusions carries you into problems.”

C. West Churchman

C. West Churchman cited in: Peter R. Horner (1993). "TIMS Turns 40," in: OR/MS Today, Vol. 20, No. 2, p. 40-43
1980s and later

Life , World , Understanding , Problem

“It would be a good thing, if the systems planner's germination was moral outrage and not just a mild felt need. In other words, I do not think we should view the major problems of the world today with calm objectivity. We shouldn't first ask ourselves for a precise and operational definition of malnutrition. We should begin with 'kids are starving in great numbers, damn it all!”

C. West Churchman

Source: 1980s and later, Thought and Wisdom (1982), p. 17

World , Problem , Thinking

“The story begins with a somewhat disgruntled hero, who perceived of the world as populated with stupid people, everywhere committing the environmental fallacy. The fallacy was a case not merely of the “mind’s falling into error,” but rather of the mind leading all of us into incredible dangers as it first builds crisis and then attacks crisis.
Like all heroes, this one looked about for resources, for aids that would help in a dangerous battle, and he found plenty of support – in both the past and the present. It won’t hurt to summarize the story thus far. If the intellect is to engage in the heroic adventure of securing improvement in the human condition, it cannot rely on “approaches,” like politics and morality, which attempt to tackle problems head-on, within the narrow scope. Attempts to address problems in such a manner simply lead to other problems, to an amplification of difficulty away from real improvement. Thus the key to success in the hero’s attempt seems to be comprehensiveness. Never allow the temptation to be clear, or to use reliable data, or to “come up to the standards of excellence,” divert you from the relevant, even though the relevant may be elusive, weakly supported by data, and requiring loose methods.
Thus the academic world of Western twentieth century society is a fearsome enemy of the systems approach, using as it does a politics to concentrate the scholars’ attention on matters that are scholastically respectable but disreputable from a systems-planning point of view.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach and Its Enemies (1979), p. 145; cited in C. WEST CHURCHMAN: CHAMPION OF THE SYSTEMS APPROACH http://filer.case.edu/nxb41/churchman.html, 2004-2007 Case Western Reserve University

People , Stupidity , World , Error

“For the goal planner, reality stops at the boundaries of the problem. For the objective- planner, it stops at the boundaries set by feasibility and to some extent by responsibility. For the ideal-planner, there are no "real" boundaries.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach and Its Enemies (1979), p. 106

Problem , Reality

“An objective of O. R. as it emerged from this evolution of industrial organization, is to provide managers of the organizations with a scientific basis for solving problems involving the interaction of the components of the organization in the best interest of the organization as a whole. A decision which is best for the organization as a whole is called optimum decision.”

C. West Churchman

Source: 1940s - 1950s, Introduction to Operations Research (1957), p. 6; Partly cited in: Werner Ulrich (2004) " In memory of C. West Churchman (1913–2004) http://www.wulrich.com/downloads/ulrich_2004d.pdf." Journal of Organisational Transformation and Social Change. Vol 1 (Nr. 2–3) p. 210

Problem , Decision

“The individuation process, as the way of development and maturation of the psyche, does not follow a straight line, nor does it always lead onwards and upwards. The course it follows is rather “stadial”, consisting of progress and regress, flux and stagnation in alternating sequence. Only when we glance back over a long stretch of the way can we notice the development. If we wish to mark out the way somehow or other, it can equally well be considered a “spiral”, the same problems and motifs occurring again and again on different levels.”

C. West Churchman

Source: 1940s - 1950s, Theory of Experimental Inference (1948), p. 216; cited by Jolande Jacobi (1983) The way of individuation. p. 34, translation of Der Weg zur Individuation. Rascher, Zürich 1965

Way , Problem

“One cannot help but be struck by the diversity that characterizes efforts to study the management process. If it is true that psychologists like to study personality traits in terms of a person's reactions to objects and events, they could not choose a better stimulus than management science. Some feel it is a technique, some feel it is a branch of mathematics, or of mathematical economics, or of the "behavioral sciences," or of consultation services, or just so much nonsense. Some feel it is for management (vs. labor), some feel it ought to be for the good of mankind — or for the good of underpaid professors.
But this diversity of attitude, which is really characteristic of all fields of endeavor, is matched by another and more serious kind of diversity. In the management sciences, we have become used to talking about game theory, inventory theory, waiting line theory. What we mean by "theory" in this context is that if certain assumptions are valid, then such-and-such conclusions follow. Thus inventory theory is not a set of statements that predict how inventories will behave, or even how they should behave in actual situations, but is rather a deductive system which becomes useful if the assumptions happen to hold. The diversity of attitude on this point is reflected in two opposing points of view: that the important problems of management science are theoretical, and that the important problems are factual.”

C. West Churchman

quote in: Fremont A. Shull (ed.), Selected readings in management https://archive.org/stream/selectedreadings00shul#page/n13/mode/2up, , 1957. p. 7-8
1940s - 1950s, "Management Science — Fact or Theory?" 1956

Behavior , Feeling , Game , Mathematics

“Deception, in turn, suggests morality: the morality of deceiving people into thinking something is so when it is not. […] The moral principle is this: whoever attempts to tame a part of a wicked problem, but not the whole, is morally wrong.”

C. West Churchman

Source: 1960s - 1970s, Guest editorial: Wicked problems (1967), p. 142 cited in: Rob Hundman (2010) Weerbarstig veranderen. p. 38

People , Problem , Thinking , Parting

“The systems approach to problems does not mean that the most generally formulated problem must be solved in one research project. However desirable this may be, it is seldom possible to realize it in practice. In practice, parts of the total problem are usually solved in sequence. In many cases the total problem cannot be formulated in advance but the solution of one phase of it helps define the next phase. For example, a production control project may require determination of the most economic production quantities of different items. Once these are found it may turn out that these quantities cannot be produced on the available equipment in the available time. This, then, gives rise to a new problem whose solution will affect the solution obtained in the first phase.”

C. West Churchman

Source: 1940s - 1950s, Introduction to Operations Research (1957), p. 7

Problem , Time , Help , Parting

“In general, we can say that the larger the system becomes, the more the parts interact, the more difficult it is to understand environmental constraints, the more obscure becomes the problem of what resources should be made available, and deepest of all, the more difficult becomes the problem of the legitimate values of the system.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach (1968), p. 77; cited in John Gall (1978) Systemantics; how systems work... and especially how they fail

Understanding , Problem , Parting

“It is sheer nonsense to expect that any human being has yet been able to attain such insight into the problems of society that he can really identify the central problems and determine how they should be solved. The systems in which we live are far too complicated as yet for our intellectual powers and technology to understand.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach (1968), p. x

Understanding , Problem

“The problem of systems improvement is the problem of the 'ethics of the whole system.”

C. West Churchman

Source: 1960s - 1970s, The Systems Approach (1968), p. 4

Problem

“[Wicked problems are] social problems which are ill formulated, where the information is confusing, where there are many clients and decision-makers with conﬂicting values, and where the ramiﬁcations in the whole system are thoroughly confusing.”

C. West Churchman

Source: 1960s - 1970s, Guest editorial: Wicked problems (1967), p. 141 cited in: John Mingers (2011) "Introduction to the Special Issue: Teaching Soft O.R., Problem Structuring Methods, and Multimethodology" in Informs, Vol. 12, No. 1, September 2011, pp. 1–3

Problem , Decision

“Analysis of the mathematical form and underlying principles of games was made by von Neumann " as early as 1928. In this early work von Neumann was not so much interested in executive-type problems as he was in the logical foundations of quantum mechanics. It was not until 1944, when von Neumann and Morgenstern published their now well known Theory of Games and Economic Behavior, that the mathematical treatment of games "took fire."”

C. West Churchman

Source: 1940s - 1950s, Introduction to Operations Research (1957), p. 519: Partly cited in: E. Roy Weintraub (1992) Toward a history of game theory. p. 235

Behavior , Game , Mathematics , Problem

“The design of my philosophical life is based on an examination of the following question: is it possible to secure improvement in the human condition by means of the human intellect? The verb 'to secure' is (for me) terribly important, because problem solving often appears to produce improvement, but the so-called 'solution' often makes matters worse in the larger system (e. g., the many food programs of the last quarter century may well have made world-wide starvation even worse than no food programs would have done.) The verb ‘to secure' means that in the larger system over time the improvement persists.
I have to admit that the philosophical question is much more difficult than my very limited intellect can handle. I don't know what 'human condition' and 'human intellect' mean, though I've done my best to tap the wisdom of such diverse fields as depth psychology, economics, sociology, anthropology, public health, management science, education, literature, and history. But to me the essence of philosophy is to pose serious and meaningful questions that are too difficult for any of us to answer in our lifetimes. Wisdom, or the love of wisdom, is just that: thought likes solutions, wisdom abhors them.”

C. West Churchman

Source: 1980s and later, Thought and Wisdom (1982), p. 19; cited in Werner Ulrich (1998) '" C. West Churchman-75 years". in: Systems practice. December 1988, Volume 1, Issue 4, pp 341-350

Love , Life , Wisdom , Health