“Consumers are statistics. Customers are people.”

Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "Consumers are statistics. Customers are people." by Stanley Marcus?
Stanley Marcus photo
Stanley Marcus 1
American businessman 1905–2002

Related quotes

Aleister Crowley photo
W. Edwards Deming photo
Robert Chambers (publisher, born 1802) photo
George Bernard Shaw photo

“Custom will reconcile people to any atrocity; and fashion will drive them to acquire any custom.”

George Bernard Shaw (1856–1950) Irish playwright

Killing For Sport, Preface (1914)
1910s

Charles James Napier photo

“Be it so. This burning of widows is your custom; prepare the funeral pile. But my nation has also a custom. When men burn women alive we hang them, and confiscate all their property. My carpenters shall therefore erect gibbets on which to hang all concerned when the widow is consumed. Let us all act according to national customs.”

Charles James Napier (1782–1853) Commander-in-Chief in British India

Napier, William. (1851) History of General Sir Charles Napier's Administration of Scinde, London: Chapman and Hall p. 35 http://books.google.com/books?id=d84BAAAAMAAJ&vq=suttee&dq=History%20of%20the%20Administration%20of%20Scinde&pg=PA35#v=onepage&q&f=false at books.google.com. Retrieved 11 October 2013

Milton Friedman photo

“Many people want the government to protect the consumer. A much more urgent problem is to protect the consumer from the government.”

Milton Friedman (1912–2006) American economist, statistician, and writer

Source: An Economist's Protest: Columns in Political Economy (1966), p. 107

Vivek Wadhwa photo

“Apple is repeating the mistakes it made in China. It is relying on its brand recognition to build a market and failing to understand the needs of its customers. By marketing inferior products, it may also be insulting Indian consumers.”

Vivek Wadhwa American academic

Why Apple is destined to fail in India http://wadhwa.com/2017/03/16/apple-destined-fail-india in Vivek Wadhwa (16 March 2017)

“When people talk about 'the sanctity of the individual' they mean 'the sanctity of the statistical norm.”

Celia Green (1935) British philosopher

The Decline and Fall of Science (1976)

Gerd Gigerenzer photo

“One is forced to assume that ordinary people have the computational capabilities and statistical software of econometricians.”

Gerd Gigerenzer (1947) German psychologist

Gerd Gigerenzer and Reinhard Selten (2001), Bounded Rationality. The Adaptive Toolbox, Cambridge, Massachusetts.

Peter Kropotkin photo

“Its character is the skillful commingling of customs useful to society, customs which have no need of law to insure respect, with other customs useful only to rulers, injurious to the mass of the people, and maintained only by the fear of punishment.”

Peter Kropotkin (1842–1921) Russian zoologist, evolutionary theorist, philosopher, scientist, revolutionary, economist, activist, geogr…

Source: Law and Authority (1886), II
Context: Legislators confounded in one code the two currents of custom of which we have just been speaking, the maxims which represent principles of morality and social union wrought out as a result of life in common, and the mandates which are meant to ensure external existence to inequality.
Customs, absolutely essential to the very being of society, are, in the code, cleverly intermingled with usages imposed by the ruling caste, and both claim equal respect from the crowd. "Do not kill," says the code, and hastens to add, "And pay tithes to the priest." "Do not steal," says the code, and immediately after, "He who refuses to pay taxes, shall have his hand struck off."
Such was law; and it has maintained its two-fold character to this day. Its origin is the desire of the ruling class to give permanence to customs imposed by themselves for their own advantage. Its character is the skillful commingling of customs useful to society, customs which have no need of law to insure respect, with other customs useful only to rulers, injurious to the mass of the people, and maintained only by the fear of punishment.

Related topics