“Brainwashing is defined as an observable set of transactions between a charismatically-structured collectivity and an isolated agent of the collectivity with the goal of transforming the agent into a deployable agent. Brainwashing is thus a process of ideological resocialization carried out within a structure of charismatic authority.”

— Benjamin Zablocki, book Misunderstanding Cults

Thomas Robbins, ‎Benjamin David Zablocki (2001) Misunderstanding Cults: Searching for Objectivity in a Controversial Field. p. 183

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Benjamin Zablocki3

American sociologist 1941

Tom R. Burns (1937) American sociologist

The shaping of social organization (1987)

“Ideology … is therefore necessarily false; its social function is not to give agents a true knowledge of the social structure but simply to insert them as it were into their practical activities.”

Terry Eagleton (1943) British writer, academic and educator

Source: 1990s, Ideology (1991), p. 136

“[S]elf-organization [is] the appearance of structure or pattern without an external agent imposing it.”

Francis Heylighen (1960) Belgian cyberneticist

Cited in: Christoph Schmitz (2007) Self-Organized Collaborative Knowledge Management. p.9
The science of self-organization and adaptivity (2001)

“In defining a microeconomic system two distinct component elements will be identified: an environment and an institution. The environment consists of a list of N economic agents {l,…, N}, a list of K + 1 commodities (including resources) {O, l,…, K}, and certain characteristics of each agent … Hence, a microeconomic environment is defined by the collection of characteristics e”

Vernon L. Smith (1927) American economist

e',...,e”
Source: "Microeconomic systems as an experimental science," 1982, p. 925.

“As technology advances the entire concept of authority in industry may have to change. In process firms the relationships between superior and subordinate was much more like that between a travel agent and his clients than that between a foreman and operators in mass production. The process foreman's job was to arrange things within limits, set by the plant, which both he and the operators accepted.”

Joan Woodward (1916–1971) British sociologist

Source: Management and technology, Problems of Progress Industry, 1958, p. 30

“Aurangzeb ordered the temples of the Sikhs to be destroyed and the guru's agents (masands) for collecting the tithes and presents of the faithful to be expelled from the cities.”

Aurangzeb (1618–1707) Sixth Mughal Emperor

Sikh Temples (Punjab) . Muntikhabul-Lubab, by Hashim Ali Khan (Khafi Khan), Quoted in Jadunath Sarkar, Sarkar, Jadu Nath, History of Aurangzeb, Vol. III, p. 207, footnote. https://archive.org/details/in.ernet.dli.2015.62677/page/n327 <br class="br">Quotes from late medieval histories

“Organization structure must perform the major functions of facilitating the collection of information from external areas as well as permitting effective processing of information within and between subunits which make up the organization.”

David A. Nadler (1948–2015) American organizational theorist

Source: "Information Processing as an Integrating Concept in Organizational Design." 1978, p. 615

“We define an agency relationship as a contract under which one or more persons (the principal(s)) engage another person (the agent) to perform some service on their behalf which involves delegating some decision making authority to the agent. If both parties to the relationship are utility maximizers there is good reason to believe that the agent will not always act in the best interests of the principal.”

Michael Jensen (1939) American economist

Source: "Theory of the firm: Managerial behavior, agency costs and ownership structure", 1976, p. 308