“Among the factors of hygiene we have included supervision, interpersonal relations, physical working conditions, salary, company policies and administrative practices, benefits, and job security.”

— Frederick Herzberg

Source: The motivation to work, 1959, p. 113

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Frederick Herzberg 21

American psychologist 1923–2000

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 63

“The job satisfiers deal with the factors involved in doing the job, whereas the job dissatisfiers deal with the factors that define the job context. Poor working conditions, bad company policies and administration, and bad supervision will lead to job dissatisfaction. Good company policies, good administration, good supervision, and good working conditions will not lead to positive job attitudes.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 82

“Let us summarize briefly our answer to the question, "What do people want from their jobs?" When our respondents reported feeling happy with their jobs, they most frequently described factors. related to their tasks, to events that indicated to them that they were successful in the performance of their work, and to the possibility of professional growth. Conversely, when feelings of unhappiness were reported, they were not associated with the job itself but with conditions that surround the doing of the job. These events suggest to the individual that the context in which he performs his work is unfair or disorganized and as such represents to him an unhealthy psychological work environment. Factors involved in these situations we call factors of hygiene, for they act in a manner analogous to the principles of medical hygiene.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 113

“Every job has two salaries. One is the pay you get. The other is the mental satisfaction you derive from working for the company.”

William Feather (1889–1981) Publisher, Author

The Business of Life (1949)

“Once employees base their motivation on extrinsic factors they are much less likely to take chances, question established policies and practices, or explore the territory that lies beyond the company vision as defined by management.”

Chris Argyris (1923–2013) American business theorist/Professor Emeritus/Harvard Business School/Thought Leader at Monitor Group

Source: On organizational learning (1999), p. 236; as cited in: Edward D. Garten, ‎Delmus E. Williams (2008) Advances in Library Administration and Organization. p. 51

“We do have to do more infrastructure spending. That will put many Americans to work. It’s a good job that gets you on the ladder to the middle class. We need to improve the conditions for manufacturing in our country and punish those companies that want to export jobs. We need them to be incentivized to create jobs right here in America.”

Hillary Clinton (1947) American politician, senator, Secretary of State, First Lady

Presidential campaign (April 12, 2015 – 2016), Democratic Presidential Debate in Miami (March 9, 2016)

“[interpersonal meaning] embodies all use of language to express social and personal relations, including all forms of the speaker's intrusion into the speech situation and the speech act.”

Michael Halliday (1925–2018) Australian linguist

Source: 1970s and later, Explorations in the functions of language, 1973, p. 41 cited in: Sin-wai Chan (2004) A dictionary of translation technology. p. 113.