“We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.”

Source: Out Of The Crisis (1982), p. 139

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W. Edwards Deming 33
American professor, author, and consultant 1900–1993

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