“There is a rigorous science, just waiting to be recognized and developed, which encompasses the whole of 'the software problem,' as defined, including the hardware, software, languages, devices, logic, data, knowledge, users, users, and effectiveness, etc. for end-users, providers, enablers, commissioners, and sponsors, alike.”

D.T. Ross (1989) "Appendix B: Understanding: The Key to Software" in: Computer Science and Telecommunications Board, National Research Council Scaling Up: A Research Agenda for Software Engineering. p. 66 (cited on p. 3).

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Douglas T. Ross 27
American computer scientist 1929–2007

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