“It is time to stop paving the cow paths. Instead of embedding outdated processes in silicon and software, we should obliterate them and start over. We should “reengineer” our businesses: use the power of modern information technology to radically redesign our business processes in order to achieve dramatic improvements in their performance.”

— Michael Hammer

Source: "Reengineering work: don't automate, obliterate," 1990, p. 104

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Michael Hammer 14

American academic 1948–2008

Michael Hammer (1948–2008) American academic

Source: Reengineering the Corporation, 1993, p. 32

“Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business leaders are only now beginning to understand. What will the revolutions final legacy be?”

Michael Hammer (1948–2008) American academic

Book abstract.
Beyond reengineering, 1990

“Business process engineering aims to achieve the greatest efficiency possible in terms of business-organizational solutions. Organizational departments, reengineering project teams or even business process owners can be responsible for process engineering. While work schedule development for manufacturing processes might be institutionally allocated to a certain department for years as job preparation, other kinds of business processes are not quite as regimented.”

August-Wilhelm Scheer (1941) German business theorist

Source: ARIS architecture and reference models for business process management (2000), p. 379.

“Business process reengineering encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the change in all its complex technological, human, and organizational dimensions”

Thomas H. Davenport (1954) American academic

Thomas H. Davenport, "Need radical innovation and continuous improvement? Integrate process reengineering and TQM." Planning Review 21.3 (1993): 6-12.

“Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process is to bring about major, radical change. Process innovation combines a structure for doing work with an orientation to visible and dramatic results. It involves stepping back from a process to inquire into its overall business objective, and then effecting creative and radical change to realize order-of-magnitude improvements in the way that objective is accomplished.”

Thomas H. Davenport (1954) American academic

Process Innovation: Reengineering Work through Information Technology, 1993

“Business reengineering isn't about fixing anything. Business reengineering means starting all over, starting from scratch. Business reengineering means putting aside much of the received wisdom of two hundred years of industrial management,… How people and companies did things yesterday doesn't matter to the business reengineer.”

Michael Hammer (1948–2008) American academic

Source: Reengineering the Corporation, 1993, p. 2

“Speaking of the agriculture, we should at least stop selling grain but instead we should process it, for example, into meat or meat products.”

Viktor Yanukovych (1950) Ukrainian politician who was the President of Ukraine

Source: * Янукович: Перерабатывать зерно в мясо ** https://www.youtube.com/watch?v=yAmDEwlydIw ** en ** 2022-06-12 ** 2009-12-25

“Any operating system without a browser is going to be fucking out of business. Should we improve our product, or go out of business?”

Bill Gates (1955) American business magnate and philanthropist

"In Search of the Real Bill Gates," Time (20 October 2005)
2000s

“We cannot make Events. Our Business is wisely to improve them.”

Samuel Adams (1722–1803) American statesman, Massachusetts governor, and political philosopher

Letter to Samuel Cooper (30 April 1776) http://www.gutenberg.org/etext/2093
Context: We cannot make Events. Our Business is wisely to improve them. There has been much to do to confirm doubting Friends & fortify the Timid. It requires time to bring honest Men to think & determine alike even in important Matters. Mankind are governed more by their feelings than by reason.

“The first order of business is to reform politics. We have to realise politics that respect our citizens as a genuine source of power. We should nurture a political climate in which the well-being of the people takes precedence over partisan interests.”

Roh Moo-hyun (1946–2009) 9th President of the Republic of Korea

Excerpts from inaugural address (25 February 2003)

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