“This is a report of an actual industrial experiment designed to determine why workers resisted job changes and what could be done about the problem. The research arose out of the need to change industrial operations to meet competitive conditions and was instituted after earlier incentives and propaganda procedures had proved ineffectual.”

— John R. P. French

Abstract, lead sentences
"Overcoming resistance to change." 1948

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John R. P. French 9

American psychologist 1913–1995

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“I feel the Indian industry should contribute to help the government towards scientific research. The government alone can't do it. As of now, there's nothing. I have been into research for about 40 years. In the US, 50 to 60 per cent of the research and development (R&D) cost would be covered by the industry. There is a need for the same here and the industry needs to do it. Earlier, the industry in India didn't feel the need to do research. They could sell anything. Now, it wants to compete with the likes of South Korea and Japan, but they can't. We need to change this or the industry can't compete.”

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John R. P. French (1913–1995) American psychologist

Source: "Overcoming resistance to change." 1948, p. 512; Lead paragraph

“When I talk to the American people about climate change, I tell them it’s about jobs. It’s about workers and the communities that will revitalize themselves around new industries and opportunities.”

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“From the point of view of factory management, there were two purposes to the research: (1) Why do people resist change so strongly? and (2) What can be done to overcome this resistance?”

John R. P. French (1913–1995) American psychologist

Source: "Overcoming resistance to change." 1948, p. 512

“We still think and talk of the basic problems of an industrial society as problems that can be solved by changing the system, that is the superstructure of political organization. Yet the real problems lie within the [industrial] enterprise. …our representative institution… a mirror in which we look when we want to see ourselves.”

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“The large industrial enterprise is... the representative institution of an industrial society. It determines the individual's view of his society.”

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Under section header: The Enterprise as Society's Mirror
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“The industrial landscape is already littered with remains of once successful companies that could not adapt their strategic vision to altered conditions of competition.”

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“Design may be a solution to some industrial problems.”

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“It is hardly correct to speak of these meetings as ‘lectures’, although this is what Wittgenstein called them. For one thing, he was carrying on original research in these meetings. He was thinking about certain problems in a way that he could have done had he been alone. For another thing, the meetings were largely conversation.”

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John R. P. French 9

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