“Most managers have some conception of at least some of the types of decisions they must make. Their conceptions, however, are likely to be deficient in a very critical way, a way that follows from an important principle of scientific economy: The less we understand a phenomenon, the more variables we require to explain it.”

—  Russell L. Ackoff

Source: 1960s, Management misinformation systems, 1967, p. 149.

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Russell L. Ackoff photo
Russell L. Ackoff70
Scientist 1919–2009

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