“A competency is an underlying characteristic of the person that leads to or causes effective or superior performance.”

—  Richard Boyatzis

Source: Competent manager (1982), p. 21.

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Richard Boyatzis 22
American business theorist 1946

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“A job competency is an underlying characteristic of a person in that it may be a motive, trait, skill, aspect of one’s self-image or social role, or a body of knowledge which he/she uses. The existence and possession of these characteristics may or not be known to the person. In this sense, the characteristics may be unconscious aspects of the person. Because job competencies are underlying characteristics, they can be said to be generic. A generic characteristic may be apparent in many forms of behaviour, or a wide variety of different actions.”

Richard Boyatzis (1946) American business theorist

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“A threshold competency is a person's generic knowledge, motive, trait, self image, social role, or skill which is essential to performing a job, but is not causally related to superior job performance.”

Richard Boyatzis (1946) American business theorist

Source: Competent manager (1982), p. 23.

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“The result of a job element analysis is a weighted list of characteristics that managers perceive as important in distinguishing superior from average performers, and those characteristics required by anyone in the job.”

Richard Boyatzis (1946) American business theorist

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“We find support for the contingency logic, suggesting that effective organization design has to take into account the underlying characteristics of the firm's knowledge base.”

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“An underlying characteristic of a person in that it may be a motive, trait, skill, aspect of one’s self-image or social role, or a body of knowledge which he or she uses… a person’s competencies reflect his or her capability. They are describing what he or she can do, not necessarily what he or she does, nor does all the time regardless of the situation and setting.”

Richard Boyatzis (1946) American business theorist

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“To be effective in leading his own work group, a superior must be able to influence his own boss, that is he needs to be skilled both as a superior and as a subordinate.”

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“For the effect is in the cause, and Karma produces the manifestation of it in the body, brain, and mind furnished by reincarnation. And as a cause set up by one man has a distinct relation to him as a center from which it came, so each one experiences the results of his own acts. We may sometimes seem to receive effects solely from the acts of others, but this is the result of our own acts and thoughts in this or some prior life. We perform our acts in company with others always, and the acts with their underlying thoughts have relation always to other persons and to ourselves.”

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“What a man knows should find its expression in what he does. The value of superior knowledge is chiefly in that it leads to a performing manhood.”

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