“It has been said, and only half in jest, that a tough, professionally led union is a great force for improving management performance. It forces the manager to think about what he is doing and to be able to explain his actions and behavior.”

Source: 1960s - 1980s, MANAGEMENT: Tasks, Responsibilities, Practices (1973), Part 1, p. 303

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Peter F. Drucker 180
American business consultant 1909–2005

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“[[Management] has authority only as long as it performs.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1960s - 1980s, MANAGEMENT: Tasks, Responsibilities, Practices (1973), Part 1, p. 301

“The only consolation he drew from the present chaos was that his theory managed to explain it.”

Source: V. (1963), Chapter Seven, Part VII
Context: He had decided long ago that no Situation had any objective reality: it only existed in the minds of those who happened to be in on it at any specific moment. Since these several minds tended to form a sum total or complex more mongrel than homogeneous, The Situation must necessarily appear to a single observer much like a diagram in four dimensions to an eye conditioned to seeing the world in only three. Hence the success or failure of any diplomatic issue must vary directly with the degree of rapport achieved by the team confronting it. This had led to the near obsession with teamwork which had inspired his colleagues to dub him Soft-show Sydney, on the assumption that he was at his best working in front of a chorus line.
But it was a neat theory, and he was in love with it. The only consolation he drew from the present chaos was that his theory managed to explain it.

E.M. Forster photo

“I realize that all society rests upon force. But all the great creative actions, all the decent human relations, occur during the intervals when force has not managed to come to the front. These intervals are what matter. I want them to be as frequent and as lengthy as possible, and I call them "civilization".”

E.M. Forster (1879–1970) English novelist

What I Believe (1938)
Context: I realize that all society rests upon force. But all the great creative actions, all the decent human relations, occur during the intervals when force has not managed to come to the front. These intervals are what matter. I want them to be as frequent and as lengthy as possible, and I call them "civilization". Some people idealize force and pull it into the foreground and worship it, instead of keeping it in the background as long as possible. I think they make a mistake, and I think that their opposites, the mystics, err even more when they declare that force does not exist. I believe that it exists, and that one of our jobs is to prevent it from getting out of its box. It gets out sooner or later, and then it destroys us and all the lovely things which we have made. But it is not out all the time, for the fortunate reason that the strong are so stupid.

Trinny Woodall photo

“We absolutely love women, we are passionate about what we do and we get great results. Women see that our rules are manageable and make a real difference. I don't think we are being bossy, no one is forced to follow the rules.”

Trinny Woodall (1964) English fashion advisor and designer, television presenter and author

As quoted in "Mistresses of the makeover" by Cathrin Schaer in New Zealand Herald http://www.nzherald.co.nz/topic/story.cfm?c_id=182&objectid=10493332&pnum=2 (25 February 2008)

Gregory Balestrero photo

“Dr. Cleland was among the first to see project management strategically as well as tactically, at the center of organizational competencies… It's hard to believe, but there was a time when it was new and unfamiliar. Dr. Cleland was a driving force behind the adoption of project management as a professional competency, and is a key contributor to the success of all organizations that use professional project management standards and methodologies today.”

Gregory Balestrero (1947) American industrial engineer

Balestrero cited in: G.R. Boyet & M. Maguire Kelly (2010) PMI Pays Tribute to Dr. David I. Cleland for a Lifetime of Achievement to Project Management and the Profession http://www.pmi.org/About-Us/Press-Releases/PMI-Pays-Tribute-to-Dr-David-I-Cleland.aspx. at pmi.org. 13 July 2010.
2010s

“The problem of quality management is not what people don't know about it. The problem is what the think they do know.”

Philip B. Crosby (1926–2001) Quality guru

Source: Quality Is Free, 1977, p. 13

Kurt Lewin photo

“For any type of social management, It is of great practical importance that levels of quasi-stationary equilibria can be changed in either of two ways: by adding forces in the desired direction, or by diminishing opposing forces.”

Kurt Lewin (1890–1947) German-American psychologist

Source: 1940s, Quasi-Stationary Social Equilibria and the Problem of Permanent Change, 1947, p. 40.

“Only in action can you fully realize the forces operative in social behavior. That is why I am an experimentalist.”

Stanley Milgram (1933–1984) Social psychologist

Psychology in Today's World (1975), p. 314
Context: If you think it is easy to violate social constraints, get onto a bus and sing out loud. Full-throated song now, no humming. Many people will say it's easy to carry out this act, but not one in a hundred will be able to do it.
The point is not to think about singing, but to try to do it. Only in action can you fully realize the forces operative in social behavior. That is why I am an experimentalist.

Frances Kellor photo

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