“The newly emerging dominant group is "knowledge workers." The very term was unknown forty years ago. (I coined it in a 1959 book, Landmarks of Tomorrow.) By the end of this century knowledge workers will make up a third or more of the work force in the United States--as large a proportion as manufacturing workers ever made up, except in wartime. The majority of them will be paid at least as well as, or better than, manufacturing workers ever were. And the new jobs offer much greater opportunities.”

— Peter F. Drucker

About the rise of the knowledge worker
1990s and later, "The Age of Social Transformation." 1994

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Peter F. Drucker 180

American business consultant 1909–2005

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“This new knowledge economy will rely heavily on knowledge workers…. the most striking growth will be in “knowledge technologists:” computer technicians, software designers, analysts in clinical labs, manufacturing technologists, paralegals…. They are not, as a rule, much better paid than traditional skilled workers, but they see themselves as “professionals.” Just as unskilled manual workers in manufacturing were the dominant social and political force in the 20th century, knowledge technologists are likely to become the dominant social—-and perhaps also political—-force over the next decades.”

Peter F. Drucker (1909–2005) American business consultant

"The next society" Economist.com http://www.economist.com/ (November 2001)
1990s and later

“This society in which knowledge workers dominate is in danger of a new "class conflict" between the large minority of knowledge workers and the majority of workers who will make their livings through traditional ways, either by manual work… or by service work. The productivity of knowledge work - still abysmally low - will predictably become the economic challenge of the knowledge society. On it will depend the ability of the knowledge society to give decent incomes, and with them dignity and status, to non knowledge people.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1990s and later, Managing in a Time of Great Change (1995), p. 205

“Twenty years ago, the business world was taken by surprise when the work pyramid was up-ended. Suddenly customers were on top and a flattened corporate hierarchy made front-line workers responsible for understanding and satisfying the customer’s every whim. Today, we’re poised for the natural sequel to that revolution. It’s time to focus on keeping workers satisfied — or at least engaged in their work.”

Adrian Slywotzky (1951) American economist

Source: Profit Patterns (1999), p. 2.

“Ultimately, knowledge worker performance comes down to the behaviors of individual knowledge workers.”

Thomas H. Davenport (1954) American academic

Source: Thinking for a Living, 2005, p. 111

“In the 1950s, industrial workers had become the largest single group in every developed country, and unionized industrial workers in mass-production industry (which was then dominant everywhere) had attained upper-middle-class income levels. They had extensive job security, pensions, long paid vacations, and comprehensive unemployment insurance or "lifetime employment." Above all, they had achieved political power… Thirty-five years later, in 1990, industrial workers and their unions were in retreat. They had become marginal in numbers. Whereas industrial workers who make or move things had accounted for two fifths of the American work force in the 1950s, they accounted for less than one fifth in the early 1990s--that is, for no more than they had accounted for in 1900, when their meteoric rise began… By the year 2000 or 2010, in every developed free-market country, industrial workers will account for no more than an eighth of the work force. Union power has been declining just as fast… By the year 2000 or 2010, in every developed free-market country, industrial workers will account for no more than an eighth of the work force. Union power has been declining just as fast.”

Peter F. Drucker (1909–2005) American business consultant

About the rise and fall of the blue-collar worker
1990s and later, "The Age of Social Transformation." 1994

“The principal contradiction within capitalism from the outset was that between the capitalists and the workers. To keep their system going, the capitalists had constantly to step up the rate of exploitation of their workers. At the same time, European workers were gaining increasing mastery over the means of production in the factories and mines, and they were learning to work collectively in big enterprises and within their own trade union structures. If the bourgeoisie continued to deprive them of the major part of the fruits of their own labor and to oppress them socially and politically, then those two classes were set on a collision path. Ever since the mid-nineteenth century, Marx had predicted class collision would come in the form of revolution in which workers would emerge victorious. The capitalists were terribly afraid of that possibility, knowing full well that they themselves had seized power from the feudal landlord class by means of revolution.”

Walter Rodney book How Europe Underdeveloped Africa

Source: How Europe Underdeveloped Africa (1972), p. 314.

“Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution or application of knowledge.”

Thomas H. Davenport (1954) American academic

Source: Thinking for a Living, 2005, p. 9

“Right now, the average worker in America is making, in inflation-accounted-for dollars, and despite a huge increase in technology and worker productivity, exactly the same amount of money that he or she made 43 years ago. That’s incomprehensible.”

Bernie Sanders (1941) American politician, senator for Vermont

2010s, 2019, June 2019

“Thus, the willingness of workers in recent years to trade off smaller increases in wages for greater job security seems to be reasonably well documented.”

Alan Greenspan (1926) 13th Chairman of the Federal Reserve in the United States

Testimony Before the Committee on Banking, Housing, and Urban Affairs, U.S. Senate February 26, 1997 https://www.federalreserve.gov/boarddocs/hh/1997/february/testimony.htm
1990s

“It is time to train British workers for the British jobs that will be available over the coming few years and to make sure that people who are inactive and unemployed are able to get the new jobs on offer in our country.”

Gordon Brown (1951) British Labour Party politician

"Brown pledges 'British workers for British jobs'", Evening Standard, 5 June 2007, p. 1.
Speech to the GMB Union, 5 June 2007.
Chancellor of the Exchequer

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Peter F. Drucker 180

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