“We wanted to figure out a way to get crank phone calls on television. Watching someone on TV talking on a phone isn't that entertaining, and obviously we couldn't send a camera crew around to the people getting the calls, so it was limited to either animation or puppets. And puppets seemed halfway between cartoons and people, so that seemed like the most real way that we could do it.”

2000s

Source: 2000s, A Personal Odyssey (2000), Ch. 5 : Halls of Ivy
Context: In the summer of 1959, as in the summer of 1957, I worked as a clerk-typist in the headquarters of the U. S. Public Health Service in Washington. The people I worked for were very nice and I grew to like them. One day, a man had a heart attack at around 5 PM, on the sidewalk outside the Public Health Service. He was taken inside to the nurse's room, where he was asked if he was a government employee. If he were, he would have been eligible to be taken to a medical facility there. Unfortunately, he was not, so a phone call was made to a local hospital to send an ambulance. By the time this ambulance made its way through miles of Washington rush-hour traffic, the man was dead. He died waiting for a doctor, in a building full of doctors. Nothing so dramatized for me the nature of a bureaucracy and its emphasis on procedures, rather than results.

Interview with Associated Press (1984)

Emancipation: A Romance of the Times to Come (1971)

On the concept of the program Crank Yankers — reported in Walt Belcher (May 31, 2002) "From The Remote Bergs To The Well-Heeled Burbs, Singles Seek Love", The Tampa Tribune, p. 4.

Brown : The Last Discovery of America (2003)

Discussing his then nearly decade-and-a-half-long working relationship with arranger Clare Fischer (whom he'd never met, nor ever would meet, face to face), as quoted in the January 2000 issue of Keyboard Magazine, reprinted in Keyboard Presents Synth Gods https://books.google.com/books?id=BMucfBTXvMgC&pg=PA97&dq=%22I+wouldn't+want+to+jinx+it%22+%22that+chord+on+the+radio%22&hl=en&sa=X&ei=w2acVdevKIKYyASn3oCoBg&ved=0CBQQ6AEwAA#v=onepage&q&f=false (2011), edited by Ernie Rideout, p. 97

As quoted in "New York at Work; Puppeteer Creates Shows for Grown-Ups" by N. R. Kleinfield The New York Times (2 July 1991)

can strike us as perplexing – and also, perhaps, a little unsettling. On general principle, it is a good idea to challenge ourselves in this way about anything we have come to take for granted; the more habitual, the more valuable this line of inquiry.
Punished by Rewards