“Blame the process, not the people.”

—  W. Edwards Deming

Deming Seminar, Alexandria, Virginia, 19-22 January 1992 http://ltojconsulting.com/wp-content/uploads/2014/01/Deming-quotes.pdf

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W. Edwards Deming photo
W. Edwards Deming 33
American professor, author, and consultant 1900–1993

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