
Bata, Tomas. Knowledge in Action: The Bata System of Management. IOS Press, 1992.
Myron Tribus (2000), cited in: Fisher, N. I., and V. N. Nair. "Quality management and quality practice: Perspectives on their history and their future." Applied Stochastic Models in Business and Industry 25.1 (2009): 1-28.
Bata, Tomas. Knowledge in Action: The Bata System of Management. IOS Press, 1992.
Source: Dynamic administration, 1942, p. xxvii
Harold Koontz in: Ronald G. Greenwood. Harold Koontz: A Reminiscence Presented at the meetings of the Academy of Management, Boston, August 14, 1984; as cited in Wren & Bedeian (2009;419-420)
Source: Quality Control: Principles, Practice, and Administration. 1951, p. 1
Source: Quality Control: Principles, Practice, and Administration. 1951, p. vii; Preface: lead paragraph
Source: Leading Change, 1996, p. 5 (in 2013 edition)
Time Management (2007)
Source: Enterprise Architecture: The Issue of The Century, 1997, p. 1-2