“Consider, for example, the mechanical precision with which many of our institutions are expected to operate. Organizational life is often routinized with the precision demanded of clockwork. People are frequently expected to arrive at work at a given time, perform a predetermined set of activities, rest at appointed hours, and then resume their tasks until work is over. In many organizations, one shift of workers replaces another in methodical fashion so that work can continue uninterrupted twenty-four hours a day every day of the year. Often, the work is very mechanical and repetitive. Anyone who has observed work in the mass-production factory or in any of the large “office factories” processing paper forms such as insurance claims, tax returns, or bank checks will have noticed the machine-like way in which such organizations operate. They are designed like machines, and their employees are in essence expected to behave as if they were parts of machines.”

—  Gareth Morgan, book Images of Organization

Source: Images of Organization (1986), p. 20; As cited in as Vivien Martin -(2003) Leading change in health and social care. p. 157: About the organization as machine:

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "Consider, for example, the mechanical precision with which many of our institutions are expected to operate. Organizati…" by Gareth Morgan?
Gareth Morgan photo
Gareth Morgan24
Organizational theorist 1943

Related quotes

“In addition to technical problems, systems also have organizational and logistical problems. Many different people may be involved over a wide physical or geographic coverage and over a long period of time. Many may work for different companies or organizations with different rules and methods of operating. Very many data and much knowledge are involved. The organizational problem concerns itself with the question of how all these people can work together most effectively for the common purpose.”

Harold Chestnut (1917–2001) American engineer

Source: Systems Engineering Tools, (1965), Systems Engineering Methods (1967), p. 24; First paragraph of Ch. 2. System Organization, Scheduling, and Record-Keeping

“Routine tasks… are well-established techniques which are sure to work, and these are applied to essentially similar raw materials, That is, there is little uncertainty about methods and little variety or change in the tasks that must be performed.”

Charles Perrow (1925–2019) American sociologist

Source: 1970s, Organizational Analysis: A Sociological View, 1970, p. 75

“Organizations are complex and paradoxical phenomena that can be understood in many different ways. Many of our taken-for-granted ideas about organizations are metaphorical, even though we may not recognize them as such. For example, we frequently talk about organizations as if they were machines designed to achieve predetermined goals and objectives, and which should operate smoothly and efficiently. And as a result of this kind of thinking, we often attempt to organize and manage them in a mechanistic way, forcing their human qualities into a background role. By using different metaphors to understand the complex and paradoxical character of organizational life, we are able to manage and design organizations in ways that we may not have thought possible before.”

Gareth Morgan book Images of Organization

Source: Images of Organization (1986), p. 13; Cited in: Morgen Witzel (2011) Fifty key figures management, p. 205

Ramana Maharshi photo

“Eating, bathing, going to the toilet, talking, thinking, and many other activities related to the body are all work. How is it that the performance of one particular act is alone (considered) work? To be still is to be always engaged in work. To be silent is to be always talking.”

Ramana Maharshi (1879–1950) Indian religious leader

Abide as the Self

“The concept of organizational goals, like the concepts of power, authority, or leadership, has been unusually resistant to precise, unambiguous definition. Yet a definition of goals is necessary and unavoidable in organizational analysis. Organizations are established to do something; they perform work directed toward some end.”

Charles Perrow (1925–2019) American sociologist

Source: 1970s, Organizational Analysis: A Sociological View, 1970, p. 133

Rocco Siffredi photo

“Currently, in this phase of much work, it is the lack of men. There is a lot of demand for films but few are really able to stay on a set and perform this profession. Instead, there are so many girls, also because of the short professional life of an actress.”

Rocco Siffredi (1964) Italian pornographic actor, director, producer and entrepreneur

Interview by Andrea Di Marcantonio

Frank Bunker Gilbreth, Sr. photo

“Time study is the art of recording, analyzing, and synthesizing the time of the elements of any operation, usually a manual operation, but it has also been extended to mental and machinery operations.
It is one of the many remarkable inventions of Dr. Taylor while he was working at the Midvale Steel Works. It differs from the well-known process of timing the complete operation, as, for instance, the usual method for timing the athlete, in that the timing of time study is done on the elements of the process. Much ridiculous criticism has been put forward by well-meaning but uninformed persons, who claim that timing a worker down to a three hundredth of a minute is unkind, inhuman, and conducive to the worst form of slavery ever known.
On the contrary, obtaining precise information regarding the smallest elements into which an art or a trade can be subdivided, and examining them separately, is the method adopted hi all branches of scientific research.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: Primer of scientific management, 1912, p. 7

Yane Sandanski photo

“As I worked in the mountains, I will continue to work for the sacred fatherland with heart and soul in any kind of duty for which the fatherland employs me and any kind of task the fatherland expects from me.”

Yane Sandanski (1872–1915) Bulgarian revolutionary

Source: Yeni Asır, No. 1306, 31 July 1908, p. 1; Cited in: Hacısalihoğlu, Mehmet. &quot; Yane Sandanski as a political leader in Macedonia in the era of the Young Turks http://ceb.revues.org/1192.&quot; Cahiers balkaniques 40 (2012). <br class="br">Context: This was Sandanski’s answer to the question: “You have been used to living in the mountains for years. What kind of job will you do now?”

“The essential task of management is to arrange organizational conditions and methods of operations so that people can achieve their own goals best by directing their own efforts toward organizational objectives.”

Douglas McGregor (1906–1964) American professor

Source: The Human Side of Enterprise (1960), p. 178

Dorothy L. Sayers photo

“Every time a man expects, as he says, his money to work for him, he is expecting other people to work for him.”

Dorothy L. Sayers (1893–1957) English crime writer, playwright, essayist and Christian writer

Essays, The Other Six Deadly Sins (1941)

Related topics