“conventional terms such as service work, intellectual labor, and cognitive labor all refer to aspects of immaterial labor, but none of them captures its generality. As an initial approach, one can concieve immaterial labor in two principle forms. The first for refers to labor, that is primarily intellectual or linguistic such as problem solving, symbolic and analytical tasks, and linguistic expressions. This kind of immaterial labor produces ideas, symbols, codes, texts, linguistic figures, images and other such products. We call the other principle form of immaterial labor "affective labor."”

— Antonio Negri, book Multitude: War and Democracy in the Age of Empire

Affective labor, then, is labor that produces or manipulates affects such as a feeling of ease, well-being, satisfaction, excitement, or passion.
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Multitude: War and Democracy in the Age of Empire

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Antonio Negri63

Italian sociologist 1933

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“The contemporary scene of labor and production, we will explain, is being transformed under the hegemony of immaterial labor, that is, labor that produces immaterial products, suchs as information, knoledges, ideas, images, relationships, and affects. This does not mean that there is no more industrial working class whose calloused hands toil with machines or that there ae no more agricultural workers who till the soil. It does not even mean that the numbers of such workers have decreased globally. In fact, workers involved primarily in immaterial production are a small minority of the gloval whole. What it means, rather, is that the qualities and characteristics of immaterial production are tending to transform the other forms of labor and indeed society as a whole. Some of these new characteristics are decidedly unwelcome. When our ideas and affects, or emotions, are put to work, for insance, and when they thus become subject in a way to the command of the boss, we often experience new and intense forms of violation or alienation. Furthermore, the contractual and material conditions of immaterial labor that tend to spread to the entire labor market are making the position of labor in general more precarious. The is one tendency, for example, in various forms of immaterial labor to blur the distinction between work time and nonwork time, extending the working day indefinietly to fill all of life, and another tendency for immaterial labor to function without stable long-term contracts, and thus to adopt the precarious position of becoming flexible (to accomplish several tasks) and mobile (to move continually among locations). […] The production of ideas, knowledges, and affects, for example, does not merely create means by which society is formed and maintained; such immaterial labor also directly produces social relationships. […] immaterial labor tends to take the social form of network based on communication.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“Immaterial labor has become hegemonic in qualitative terms and has imposed a tendency on other forms of labor and society itself. Immaterial labor, in other words, is today in the same position that industrial labor was 150 years ago, when it accounted for only a small fraction of global production and was concentrated in a small part of the world but nonetheless exerted hegemony over all other forms of production. Just as in that pgase all forms of labor and society itself had to industrialize, today, labor and society have to informationalize, become intelligent, become communicative, become affective.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“A second part of criticisms [of our concept, Multitude], which relate closely to the first, focus on the economic conception of the multitude. … "You are really against the workers!" … Industrial labor has been displaced from its hegemonic position over other forms of labor by immaterial labor, which now tends to transform all sectors of production and society itself in line with its qualities. Industrial workers remain important, then, but within the context of this new paradigm. Here arises, then, but within the second criticism of this pair, that our argument of hegemony of immaterial labor replaces the old vanguard of industrial workers with a new vanguard of immaterial workers - Microsoft programmers leading us on the shining path. "You are just postmodern Leninist in sheep's clothing!" they cry. No, the hegemonic position of a form of production in the economy should not imply any political hegemony. Our argument about the hegemony of immaterial labor and the becoming common of all forms of labor is aimed instead at establishing that contemporary conditions tending to form a general communication and collaboration of labor that can be the basis of the multitude.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“Fleeing from a life of constant insecurity and forced mobility is good preparation for dealing with and resisting the typical forms of exploitation of immaterial labor.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“Contemporary capitalist production is characterized by a series of passages that name different faces of the same shift: from the hegemony of industrial labor to that of immaterial labor, from Fordism to post-Fordism, and from the modern to the postmodern.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

Multitude: War and Democracy in the Age of Empire

“in general, the hegemony of immaterial labor tends to transform the organization of production from the linear relationships of assembly line to the innumerable and indeterminate relationships of distributed networks.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“The capitalist call workers to the factory, for example, directing them to collaborate and communicate in production and giving them the means to do so. In the paradigm of immaterial production, in contrast, labor itself tends to produce the means of interaction, communication, and cooperation for production directly. Affective labor always directly constructs a relationship.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“the hegemony of immaterial labor does, though, tend to change the conditions of work. Consider, for example, the transformation of the working day in the immaterial paradigm, that is the increasingly indefinite division between work time and leisure time. In the industrial paradigm workers produced almost exlusively during the hours in the factory. When production is aimed at solving a problem, however, or creating and idea or a relationship, work time tends to expand to entire time of life. And idea or image comes to you not only in the office but also in the shower or in your dreams.”

Antonio Negri book Multitude: War and Democracy in the Age of Empire

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Multitude: War and Democracy in the Age of Empire

“The underlying principle of specialization is division of labor; but the term division of labor has become associated with the individual worker, whereas specialization is, in general, far reaching in its effects, and influences industrial enterprises of all kinds.”

Dexter S. Kimball (1865–1952) American engineer

Source: Principles of industrial organization, 1913, p. 37

“The crisis of production today is the crisis of the antagonism between manual and intellectual labor. The problem of modern philosophy from Descartes in the sixteenth century to Stalinism in 1950 is the problem of the division of labor between the intellectuals and the workers.”

C. L. R. James (1901–1989) Trinidadian writer

State Capitalism and World Revolution (1950)

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