“What causes us the most misery and pain… has nothing to do with the sort of information made accessible by computers.”

—  Neil Postman

Amusing Ourselves to Death: Public Discourse in the Age of Show Business (1985)
Context: What causes us the most misery and pain... has nothing to do with the sort of information made accessible by computers. The computer and its information cannot answer any of the fundamental questions we need to address to make our lives more meaningful and humane. The computer cannot provide an organizing moral framework. It cannot tell us what questions are worth asking. It cannot provide a means of understanding why we are here or why we fight each other or why decency eludes us so often, especially when we need it the most. The computer is... a magnificent toy that distracts us from facing what we most need to confront — spiritual emptiness, knowledge of ourselves, usable conceptions of the past and future.

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Neil Postman 106
American writer and academic 1931–2003

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“The computer argues, to put it baldly, that the most serious problems confronting us at both personal and professional levels require technical solutions through fast access to information otherwise unavailable. …this is… nonsense.”

Neil Postman (1931–2003) American writer and academic

Technopoly: the Surrender of Culture to Technology (1992)
Context: Because of what computers commonly do... With the exception of the electric light, there never has been a technology that better exemplifies Marshall McLuhan's aphorism "The medium is the message." …the "message" of computer technology is comprehensive and domineering. The computer argues, to put it baldly, that the most serious problems confronting us at both personal and professional levels require technical solutions through fast access to information otherwise unavailable.... this is... nonsense. Our most serious problems are not technical, nor do they arise from inadequate information. If a nuclear catastrophe occurs, it shall not be because of inadequate information. Where people are dying of starvation, it does not occur because of inadequate information. If families break up, children are mistreated, crime terrorizes a city, education is impotent, it does not happen because of inadequate information. Mathematical equations, instantaneous communication, and vast quantities of information have nothing whatever to do with any of these problems. And the computer is useless in addressing them.

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“Perhaps an underlying cause [of doubt as to the future of information science] is in some cases… the apprehension that information science may become “submerged” in the larger field of computer science.”

Brian Campbell Vickery (1918–2009) British information theorist

Source: Meeting the challenge (2009), p. xxviii; As cited in: Lyn Robinson and David Bawden (2011).

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