“All that was clear that the profits to be had from smart people making complicated bets overwhelmed anything that could be had from servicing customers, or allocating capital to productive enterprise.”

Epilogue, Everything Is Correlated, p. 258
The Big Short (2010)

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Michael Lewis40

American writer 1960

Alfred D. Chandler, Jr. (1918–2007) American historian

Source: The Visible Hand (1977), p. 1.

“Authentic marketing is not the art of selling what you make but knowing what to make! It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers, and benefits for the stakeholders. Market innovation is gained by creating customer satisfaction through product innovation, product quality, and customer service. It these are absent, no amount of advertising, sales promotion, or salesmanship can compensate.”

Philip Kotler (1931) American marketing author, consultant and professor

As cited in: Jay Conrad Levinson (1999), Mastering Guerrilla Marketing. p. 218
Marketing Management: Analysis, Planning, Implementation and Control, 1967

“But if capitalism had built up science as a productive force, the very character of the new mode of production was serving to make capitalism itself unnecessary.”

John Desmond Bernal (1901–1971) British scientist

J.D. Bernal (1959) Marx and Science. p. 39

“At the end of the day, I don’t think it had anything to do with my age; I was successful because I could speak intelligently about the products, and because I had, at the end of the day, a really high-quality product. Obviously, there was some initial pushback from customers due to my age, but it just got to the point where I found my niche and got into a rhythm.”

Ian Purkayastha (1992)

On becoming a young entrepreneur in “A Window Into the Life of a Truffle Dealer” https://www.foodandwine.com/news/regalis-foods in Food & Wine (2018 Apr 30)

“Generally speaking, under capitalism, the ownership of capital is separate from the application of capital to production; money capital is separate from industrial or productive capital; the rentier, living entirely on income obtained from money capital, is separated from the entrepreneur and from all those directly concerned in the management of capital.”

Vladimir Lenin (1870–1924) Russian politician, led the October Revolution

Source: Imperialism, The Highest Stage of Capitalism (1917), Chapter Three

“Men having capital, the product of labor to invest, form themselves into companies or associations and consolidate their capital that they may reap a greater profit from their investments … The men who labor, taking this action of the men of capital as a criterion to go by, have formed themselves into companies or associations that they reap a greater profit from the investment of their capital, which is labor. That capital of the former is the creation of man; that latter as the creation of God, and of the two is entitled to the most consideration, since no capital could exist unless labor created it.”

Terence V. Powderly (1849–1924) American mayor

"The Organization of Labor," http://ebooks.library.cornell.edu/cgi/t/text/pageviewer-idx?c=nora;cc=nora;g=moagrp;xc=1;q1=The%20Organization%20of%20Labor;rgn=full%20text;cite1=Powderly;cite1restrict=author;view=image;seq=0122;idno=nora0135-2;node=nora0135-2%3A2 North American Review, vol. 135, no. 2, whole no. 309 (Aug. 1882), pp. 118–9.

“Before capitalist relations could come to dominate industrial production, a set of related changes was required to guarantee the new order. The state had to be transformed from a tributary structure to a structure of support for capitalist enterprise.”

Eric Wolf (1923–1999) American anthropologist

Part Three, Capitalism, p. 265.
Europe and the People Without History, 1982

“If we had more land, we could provide space to non-profit organisations to offer more elderly home services … the elderly and their children could afford a better service.”

Leung Chun-ying (1954) Hong Kong politician

2015
Source: http://www.scmp.com/news/hong-kong/education-community/article/1811121/cy-leung-saddened-absue-case-elderly-made-stand

“To the economically illiterate, if some company makes a million dollars in profit, this means that their products cost a million dollars more than they would have cost without profits. It never occurs to such people that these products might cost several million dollars more to produce if they were produced by enterprises operating without the incentives to be efficient created by the prospect of profits.”

Thomas Sowell (1930) American economist, social theorist, political philosopher and author

https://www.sun-sentinel.com/news/fl-xpm-2003-12-26-0312241220-story.html, South Florida Sun Sentinel, December 26, 2003 <br class="br">2000s

“While few customer offerings have a life, all great products and services have a soul.”

Jonas Ridderstråle (1966) Swedish business theorist

Source: Karaoke Capitalism, 2005, p. 224

“All that was clear that the profits to be had from smart people making complicated bets overwhelmed anything that could be had from servicing customers, or allocating capital to productive enterprise.”

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Michael Lewis40

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