“Few companies that installed computers to reduce the employment of clerks have realized their expectations; most computer users have found that they now need more, and more expensive clerks, even though they call them "operators" or "programmers.”

—  Peter F. Drucker

Drucker cited in: William White (1981) Library journal. Volume 106, Nr 1-12. p. 1048
1960s - 1980s

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Peter F. Drucker 180
American business consultant 1909–2005

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