“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process: if enough people care enough about an article to read it, then enough people will care enough to improve it, and over time this will lead to a large enough body of good enough work to begin to take both availability and quality of articles for granted, and to integrate Wikipedia into daily use by millions.”

—  Clay Shirky

Source: Here Comes Everybody: The Power of Organizing Without Organizations (2008), p. 139-140

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Clay Shirky 19
American technology writer 1964

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