“A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.”

The Last Lecture (2008)

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Do you have more details about the quote "A good apology is like antibiotic, a bad apology is like rubbing salt in the wound." by Randy Pausch?
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Randy Pausch 83
American professor of computer science, human-computer inte… 1960–2008

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