“Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.”

—  W. Edwards Deming

Source: Out Of The Crisis (1982), p. 23 (Point 5 from the "Condensation of the 14 Points for Management" presented in Chapter 2)

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W. Edwards Deming photo
W. Edwards Deming33
American professor, author, and consultant 1900–1993

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